Virtual Brands Are Alive But Have Seen Better Days
Robbie Earl is tired of being asked about MrBeast. “I can’t say much because of the litigation,” said the co-founder and president of Virtual Dining Concepts (VDC). “I can say we were harmed. A lot of things will come out in court documents.” When VDC signed the...
Denny’s Partners with Olo, Sparkfly to Ramp Up Customer Engagement
Denny’s has teamed up with Olo and Sparkfly to integrate a new customer engagement suite. The restaurant chain says the initiative will improve the personalization and specificity of its rewards and LTOs in all of its more than 1,600 locations. The partnership...
Square’s Standalone KDS Signals Strength in Delivery-Only Sector
Square announced a new standalone subscription to its kitchen display system, signaling an expanding need for better in-kitchen delivery tools. Previously, the product was only available as part of the company’s much larger Square for Restaurants Plus POS product....
Q&A with Denny’s Virtual Brand Leader Dave Coltrin
Denny’s (Nasdaq: DENN) is on track to be a virtual restaurant leader as it rolls out two delivery-only concepts to almost its entire network of 1,700 restaurants across the country. CEO John Miller said in a recent earnings call and appearance at the ICR...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.