New Tools from Thanx Promise a Custom Loyalty Mousetrap
Loyalty is top of mind for the restaurant industry as operators look to build a better mousetrap and bring customers back again and again. For companies leading in loyalty, that’s a great way to keep customers close, but with every new loyalty program, the...
Digital Ops, Off-Premises Shine in Chipotle’s Q4 Earnings
Chipotle marked another exceptional year of business by nearly every metric. Off-premises operations and digital ordering were especially bright spots in its latest earnings report. In the fourth quarter, Chipotle’s revenue increased 22 percent, reaching $2 billion...
Grubhub Direct Gives Small Restaurants Self-Service Websites, Native Ordering
Grubhub is leveling the playing field for smaller, independent restaurants by giving them the same kind of technology that’s long been available to big-name restaurants through its new, self-service Grubhub Direct platform. Aimed at single-unit restaurants up to those...
Carryout Rewards Incentivizes Diners to Native Carryout, Delivery Channels
The humble QR code is getting a second act in this newly touchless world, as many tech providers and restaurant brands are using the blocky square codes to send menus or discount codes right to customers’ phones without any employee contact required. One such...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
