Outstanding Operator: Portillo’s

Outstanding Operator: Portillo’s

Portillo’s is a Food On Demand Outstanding Operator. When Portillo’s opened in 1963, it sold hot dogs for 30 cents out of a 12-foot trailer. By 1983 it had launched its first drive-thru, arming employees with walkie-talkies to communicate orders to the kitchen....
Portillo’s Bets on Southern States, Hero Dads

Portillo’s Bets on Southern States, Hero Dads

Portillo’s CEO Michael Osanloo says his fast-casual brand is sitting pretty in a tenuous economy thanks to a three-part strategy exploiting the efficiency of multi-lane drive-thrus, luring “hero dads” inside the restaurants and doubling down on its most concentrated...