by Matthew Liedke | May 4, 2023 | News
Websites, apps and social media have given more options for consumers to connect with brands than just stopping in at their local brick-and-mortar restaurant. Customers who do so are referred to as omnichannel guests, and marketing to them was the focus of a panel...
by Tom Kaiser | Dec 8, 2022 | News, Top Stories
In the wake of the off-premises revolution, Olo founder and CEO Noah Glass has turned his attention to reinventing the experience of dining inside restaurants. With guests identified by their phone number or even biometrics like a face or eye scan, his goal is giving...
by Tom Kaiser | Aug 19, 2021 | Best Practices, News, Top Stories
With a fresh Series B investment in hand, two in-house virtual restaurants, pandemic-tested franchisees and a budding consumer packaged goods business, New York-based Mighty Quinn’s BBQ dreams of becoming the Shake Shack of slow-cooked meats as it adds locations...