SevenRooms Links Up with Olo, Hints at Deeper Ties
It’s getting crowded in the restaurant tech landscape, especially among companies focused on customer loyalty and relationship management. Joel Montaniel, CEO and co-founder of SevenRooms, expects investor-driven M&A in the near future and more partnerships like...
Beyond Reservations, Wisely Focuses on Lifetime Loyalty
Check sizes and traffic counts used to be the metrics du jour, but restaurants are shifting their attention to customer lifetime value that is unlocked by collecting and utilizing customer data that can guide everything from future menu decisions to where a brand...
Squarespace Acquires Tock
Tock, the restaurant reservation platform that moved into carryout and events, has been acquired by website and ecommerce platform Squarespace in a $400 million mix of cash and stock. Squarespace said bringing Tock under its umbrella will enable its customers to...
Award-Winning Chef Jamie Malone On the Staying Power of Luxury Meal Kits
The advent of pandemic-inspired meal kits from top chefs and restaurants has created an entirely new category of at-home luxury that’s decidedly more upscale than typically delivered meals arriving in paper bags—and it’s a trend that’s likely to last past the current,...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.