DoorDash, the largest U.S.-based third-party delivery provider, confirmed it has begun a pilot allowing customers to reserve tables for in-person dining. The company declined to offer any details, but the functionality currently is operational in three of the largest...
It’s getting crowded in the restaurant tech landscape, especially among companies focused on customer loyalty and relationship management. Joel Montaniel, CEO and co-founder of SevenRooms, expects investor-driven M&A in the near future and more partnerships like...
Check sizes and traffic counts used to be the metrics du jour, but restaurants are shifting their attention to customer lifetime value that is unlocked by collecting and utilizing customer data that can guide everything from future menu decisions to where a brand...
Tock, the restaurant reservation platform that moved into carryout and events, has been acquired by website and ecommerce platform Squarespace in a $400 million mix of cash and stock. Squarespace said bringing Tock under its umbrella will enable its customers to...
The advent of pandemic-inspired meal kits from top chefs and restaurants has created an entirely new category of at-home luxury that’s decidedly more upscale than typically delivered meals arriving in paper bags—and it’s a trend that’s likely to last past the current,...
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.