Chicago’s Shaw’s Crab House on Delivering Fine Dining
If you’ve never eaten at Shaw’s Crab House in downtown Chicago, you’re missing out on one of the best restaurants this food reporter has ever experienced. After the Food On Demand edit team demolished a chilled five-pound Alaskan red king crab, we chatted with manager...
Survey Shows Grubhub Leading Expense Report Pack
For business travelers expensing meal deliveries, Grubhub captured the highest share of all third-party providers, with Caviar nabbing the highest average rating with an impressive five stars—head and shoulders above next closest Uber Eats and Seamless. Maine-based...
Report: McDonald’s Renegotiating UberEats Contract
The exclusive contract between McDonald’s and Uber Eats was the biggest deal in the U.S. delivery industry to date, but it’s currently being renegotiated in an effort to lower fees for individual deliveries, according to a report from Bloomberg. Leadership at...
Delivery Awareness Surges as Fast-Food Grabs Bigger Bite
According to a new report from customer experience and brand research firm Service Management Group (SMG), awareness of delivery is growing while fast-food restaurants in particular are increasing delivery at three to five times faster than the fast-casual and...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.