Presto, ChatGPT Collab to Make AI Drive-Thru Ordering More Human-Like
Presto Automation, a leading developer of restaurant voice AI, has collaborated with OpenAI to incorporate generative AI chatbot ChatGPT into Presto Voice, its drive-thru voice assistant. Presto Voice is deployed in chains throughout the U.S. including in over 600...
Chipotle to Test Robotic Makelines
Chipotle will soon begin testing an automated makeline via tech company Hyphen. The San Jose, California-based startup automates the assembly of meals. Its first product, “The Makeline” utilizes robotics and a customized operating system to give busy kitchens an...
Newk’s Eatery Launches AI Phone Ordering
Yet another fast-casual chain turns to artificial intelligence (AI) for ordering solutions. Newk’s Eatery has partnered with San Francisco-based technology firm Kea to implement voice AI in its phone channels for to-go orders. With natural language processing, Kea...
BurgerFi, MAVI Launch In-Car Ordering
Quick-service restaurants have been piloting different combinations of technology to bring convenience to on-the-go consumers for years. Now, a new platform could make ordering food as simple as telling your car you’re hungry. BurgerFi is launching in-car ordering...
Starship Robots on a Roll: Orders up 72 Percent at George Mason University
George Mason University, the first U.S. college campus to offer autonomous food delivery, and Starship Technologies are celebrating four years of service and over 330,000 orders placed. The company launched the service in 2019 with a fleet of 25 robots, which has...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.