by fodnews | Dec 12, 2018 | Best Practices, Briefs, News
Panera Bread has reportedly passed $2 billion in digital sales this year, double the previous year, as the brand launches a new breakfast delivery program starting with 231 cities and towns across the country. In a press release, Panera said breakfast can now be...
by Nicholas Upton | Dec 10, 2018 | Automation, Briefs
Wing, the drone arm of Alphabet, is heading to Helsinki next year. Wing has become a proper company or “graduated” within the company, meaning it’s no longer just a moonshot. And this test implies the technology is ready for prime time. The Helsinki test will be a...
by Laura Michaels | Nov 26, 2018 | Best Practices, Research, Third-Party Delivery, Top Stories
A quickly evolving food on demand landscape means delivery services and restaurants alike are grappling with challenges of technology integration, consumer preferences and shifts in how people eat. While there are a seemingly dizzying number of elements to consider,...
by Tom Kaiser | Nov 26, 2018 | Best Practices, Finance, Research, Top Stories
Five-plus years into the sea change that is third-party delivery, restaurant operators continue to debate the merits, challenges and potential profits that result from handing over some crucial parts of the business, from guest contact, upholding the brand and a lack...
by Nicholas Upton | Nov 21, 2018 | Best Practices, News
The casual dining segment of the restaurant industry in which Famous Dave’s plays continues to struggle. But Famous Dave’s is shifting efforts toward delivery both inside shared kitchens and with a small-format restaurant design. The company has continued a slow slog...
by Nicholas Upton | Oct 12, 2018 | Automation, News, Top Stories
The holy grail of drone delivery has always been fully automated or Beyond Visual Line of Sight (BVLOS) operations where a restaurant, a retailer or even a medical practitioner can load a delivery drone without a pilot. While the technology is largely ready for BVLOS...