Native Delivery Pays Off According to Latest Delivery Study
A new consumer survey from SMG, the latest in an ongoing study of trends in the food delivery market, shows native delivery making inroads as 23 percent of U.S. consumers reported ordering food directly from restaurants with their own delivery platforms compared to 24...
New York City Set to Solidify Third-Party Delivery Regulations
New York City Council passed a raft of bills last week that would significantly alter the relationship between NYC restaurants and third-party delivery services. The bills include: Extending the city’s 20-percent fee cap through February 17, 2022. Previously...
Starbird Flies High with Four Successful Virtual Concepts
After soaring through the pandemic, Starbird has dramatically scaled up its small footprint and grown same-store sales 36 percent during the first half of 2021 as it begins to franchise the upscale fast-food brick-and-mortar brand, which also includes four successful...
DoorDash Claims Customers Prefer to Order Direct Over Third-Party
Consumers would rather order delivery directly from a restaurant as opposed to a third-party provider. In its recent trend report, polling 1,525 respondents, DoorDash found 43 percent of its customers prefer to order delivery through a restaurant’s website or app,...
Self-Delivery Insurance Demystified, Somewhat
How much can you expect to pay to insure a delivery fleet? Well, that depends on many, many factors, but there are ways to de-risk the insurance and lower the cost for restaurants. As we explored last week with Dragontail’s Ido Levanon, technology has brought...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.