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Consumer Engagement Becomes Tech Topic du Jour

Consumer Engagement Becomes Tech Topic du Jour

by Nicholas Upton | Apr 15, 2021 | Best Practices, News

In the past 16 months, much of the restaurant industry has turned its attention to customer engagement at all costs. When COVID hit, there was a widespread realization among operators that when customers aren’t coming in or have to stay home, smiling, happy...
Kitch is a Matchmaker for Underutilized Kitchen Spaces

Kitch is a Matchmaker for Underutilized Kitchen Spaces

by Tom Kaiser | Apr 15, 2021 | News, Top Stories

Dan Unter has been on most sides of the restaurant business, including being a franchisee and a single-unit owner-operator for seven years, which is long enough to form a charbroiled opinion about the economics of an industry where it can take 10 years or more to see...
Slice Closes $40M Investment to Keep Growing

Slice Closes $40M Investment to Keep Growing

by Tom Kaiser | Apr 15, 2021 | Finance, News, Third-Party Delivery

Slice is on the receiving end of a big block of mozzarella as two former Twitter execs joined the Cross Creek investment firm on a $40 million Series D funding round to help the New York-based pizza-focused delivery service kick off its latest round of growth. Cross...
Domino’s Officially Begins Automated-Delivery Test

Domino’s Officially Begins Automated-Delivery Test

by Nicholas Upton | Apr 15, 2021 | Automation, News

Some lucky customers in Texas can now get a fully automated robot delivery from Domino’s. In the real-world launch of a partnership we covered last year, the pizza giant and automation partner Nuro are finally doing real-world testing of automated deliveries....
Tech Stack Recap: Low-Friction Order Handoffs

Tech Stack Recap: Low-Friction Order Handoffs

by Callie Evergreen | Apr 15, 2021 | Best Practices, COVID-19, News

At the beginning of the pandemic, one of the first non-tech solutions Del Taco came up with was using traffic cones to speed up the drive-thru. They already had outside order-takers at some locations, so they were able to scale that quickly, plus they were set up with...
Tech-Stack Recap: Savvy Marketing is a Data Hog

Tech-Stack Recap: Savvy Marketing is a Data Hog

by Nicholas Upton | Apr 8, 2021 | Best Practices, News

Take one look at the ecommerce marketing world and you’ll see a frightening amount of data at work. One search for socks follows you to the very ends of the earth. The restaurant industry is playing catch-up on big consumer data, but the massive shift to digital...
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