by Nicholas Upton | Jul 14, 2022 | News, Research
In a new collection of guest sentiment data from the feedback platform Tattle, the customer is not all that happy and off-premises experiences especially could have been better. Overall, sentiment since January 2021 has declined across the board. Dine-in, takeout and...
by Nicholas Upton | Jun 23, 2022 | News, Research, Third-Party Delivery
The lower the tip, the less chance a delivery driver will pick up your food. Paytronix dug into how tips affect delivery acceptance rates. In a report titled “No Tip, No Trip: How Brands Can Preserve Revenue by Ensuring That Delivery Drivers Are Tipped Their Fair...
by Tom Kaiser | Jun 2, 2022 | Briefs, News, Research, Third-Party Delivery
As Toast aggregate sales data shows restaurant sales growth in all regions of the U.S., the latest Restaurant Trends Report shows that on-premises dining sales were up 46 percent during the first quarter of 2022 compared to the first quarter of 2021, while takeout and...
by Tom Kaiser | May 26, 2022 | News, Research, Third-Party Delivery, Top Stories
DoorDash’s second-annual Restaurant Online Ordering Trends Report shows that volumes are staying strong at the largest U.S. third-party delivery provider. According to the report, 83 percent of consumers are ordering delivery as much or more than they did last year,...
by Nicholas Upton | May 5, 2022 | News, Research
During day one of the 2022 Food On Demand Conference, YipitData and Sense360 went deep—very deep—on industry data. Four big numbers emerged as an interesting snapshot of where the off-premises world stands today. Moderated by Carl Orsbourn, co-author of...
by Tom Kaiser | Apr 28, 2022 | News, Research, Third-Party Delivery
According to the latest market share update from Bloomberg Second Measure, DoorDash extended its dominance to 59 percent of the U.S. meal delivery market. In addition, sales from meal delivery apps grew another 6 percent year-over-year, with 51 percent of U.S....