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BentoBox Restaurant Study Points to Latest “New Normal”

BentoBox Restaurant Study Points to Latest “New Normal”

by Tom Kaiser | Dec 2, 2021 | COVID-19, News, Research, Third-Party Delivery

BentoBox has released its 2021 Restaurant Trend Report showing how the restaurant delivery industry has evolved over the last year through the lens of its 7,500 restaurant partners. The findings point to rising operating and real estate costs, rapid ghost kitchen...
Native Delivery Pays Off According to Latest Delivery Study

Native Delivery Pays Off According to Latest Delivery Study

by Tom Kaiser | Aug 19, 2021 | COVID-19, News, Research, Third-Party Delivery

A new consumer survey from SMG, the latest in an ongoing study of trends in the food delivery market, shows native delivery making inroads as 23 percent of U.S. consumers reported ordering food directly from restaurants with their own delivery platforms compared to 24...
DoorDash Claims Customers Prefer to Order Direct Over Third-Party

DoorDash Claims Customers Prefer to Order Direct Over Third-Party

by Emili Raeder | Jul 15, 2021 | Briefs, COVID-19, News, Research, Third-Party Delivery

Consumers would rather order delivery directly from a restaurant as opposed to a third-party provider. In its recent trend report, polling 1,525 respondents, DoorDash found 43 percent of its customers prefer to order delivery through a restaurant’s website or app,...
Delivery Analysts Project Pandemic Habits Are Hanging On

Delivery Analysts Project Pandemic Habits Are Hanging On

by Arthur Robert | Jun 17, 2021 | COVID-19, News, Research, Third-Party Delivery

What was once a pandemic necessity may be becoming habit. In a report issued by Wells Fargo, analysts including Brian Fitzgerald and Jon Tower project that delivery will hold onto its intra-pandemic market share or even grow as restaurant sales rebound during the...
Brick Meets Click: Online Grocery Sales Dip 14 Percent

Brick Meets Click: Online Grocery Sales Dip 14 Percent

by Tom Kaiser | Mar 18, 2021 | News, Research

The ongoing growth streak in online grocery orders hit a bump in the aisle during February with sales dropping 14 percent compared to the previous month according to a joint consumer survey by Brick Meets Click and Mercatus. The total U.S. online grocery market posted...
Square Survey Says More Change Ahead for Restaurants

Square Survey Says More Change Ahead for Restaurants

by Nicholas Upton | Mar 2, 2021 | News, Research

Point of sale and payment gateway Square released a pair of surveys exploring the future of the restaurant industry in the minds of restaurant operators and consumers. The company partnered with Wakefield Research to question 500 restaurant owners and 1,000 consumers...
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