Square Survey Says More Change Ahead for Restaurants
Point of sale and payment gateway Square released a pair of surveys exploring the future of the restaurant industry in the minds of restaurant operators and consumers. The company partnered with Wakefield Research to question 500 restaurant owners and 1,000 consumers...
Testing Third-Party Convenience Stores
By Tom Kaiser and Nicholas Upton There’s nothing more convenient than doing nothing. One tiny step below that is opening a delivery app to plug in a convenience store order, now that so many third-party delivery services have added C-store delivery to their...
Mercatus Provides Online Grocery Update
As once-temporary pandemic habits become set in stone, Mercatus has released an update on what it calls the “egrocery” market, looking at what factors are impacting online grocery shopper loyalty and what features are becoming most important to shoppers who are now...
“No Touching!” at Futuristic Burger King Prototypes
Burger King released renderings for its next-generation stores that have no dining rooms, a small-scale solar panel farm and countless ways for off-premises orders to reach delivery drivers or customers who either walk up, use any one of three drive-thru lanes or park...
SeeLevel HX Unveils Its Third, 3rd-Party Delivery Satisfaction Survey
Because everything in the restaurant universe seems like a roll of the dice these days, SeeLevel HX’s title for its FODC presentation on its latest survey, “Are you gambling on your customers?”, seems apropos. Vice President of Operations and Partner Donna Goodwin...
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Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.