NCR’s Hospitality on Regaining ‘Intimacy’ with Customers
Turning around a big ship is a timeworn metaphor. In the restaurant technology space, NCR is the $6 billion giant trying to gracefully maneuver through the Suez while younger, more nimble competitors slip past on whitecaps of investor enthusiasm. After losing its...
With New Cash, Mighty Quinn’s Aims to Be Shake Shack of BBQ
With a fresh Series B investment in hand, two in-house virtual restaurants, pandemic-tested franchisees and a budding consumer packaged goods business, New York-based Mighty Quinn’s BBQ dreams of becoming the Shake Shack of slow-cooked meats as it adds locations...
FOD Delivery Price Inflation Test
Whether it’s headlines, grocery store receipts or your bank account, it’s hard to avoid noticing inflation in the United States has increased, reaching a 13-year-high in July. Personal experience has shown that includes meal delivery, too, as third-party providers...
Convenience-Focused Gopuff Adds Prepared Food
Gopuff is pushing beyond convenience items with a growing number of hyper-efficient ghost kitchens. With its latest program focused on prepared foods, the speedy C-store disruptor is becoming the digital equivalent of a corner mart or bodega with a tiny kitchen in the...
DoorDash Kitchens Full Service Lets Restaurants Outsource Everything
DoorDash is going bigger with ghost kitchens as it introduces DoorDash Kitchens Full Service, a new model allowing restaurants to license their brands and outsource many of the tasks associated with opening a new location, including hiring, meal preparation and...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.