by Tom Kaiser | Oct 14, 2021 | News, Top Stories
It’s getting crowded in the restaurant tech landscape, especially among companies focused on customer loyalty and relationship management. Joel Montaniel, CEO and co-founder of SevenRooms, expects investor-driven M&A in the near future and more partnerships like...
by Tom Kaiser | Oct 7, 2021 | Finance, News, Top Stories
Kitchen United has acquired Zuul, the New York-based ghost kitchen and technology provider to bolster its batched-ordering support and establish a beachhead in the largest delivery market in the United States. The deal is Kitchen United’s first acquisition and,...
by Tom Kaiser | Sep 29, 2021 | News, Top Stories
If setting delivery and takeout orders on an unsupervised counter is the bottom of the barrel, Apex bets restaurants are willing to invest in a smarter system for off-premises orders with better security, reduce labor inputs and direct integration to front- and...
by Arthur Robert | Sep 16, 2021 | COVID-19, News, Third-Party Delivery, Top Stories
New York City’s decision to make permanent a 20-percent fee cap on meal delivery is “nothing more than unconstitutional, harmful, and unnecessary government overreach,” says a complaint filed jointly in federal court by DoorDash, UberEats and Grubhub. The complaint...
by Tom Kaiser | Sep 16, 2021 | News, Third-Party Delivery, Top Stories
If cars are too big for most third-party delivery orders and two-wheeled e-bikes are too small for large ones, presumably there’s a need for a specialized delivery vehicle that’s just right—big enough to haul sizable grocery orders, but small enough to zip through big...
by Tom Kaiser | Sep 9, 2021 | Best Practices, COVID-19, Third-Party Delivery, Top Stories
Perkins has created a virtual restaurant brand for the bakery side of its business that is driving incremental volumes and increasing pastry and pie sales anywhere from 10 to 20 percent in its brick-and-mortar restaurants. It’s a clever move that essentially builds a...