DoorDash Eliminates One-Plan-Fits-All Pricing Model
During a media event unveiling a reshaped commission structure for restaurants and other retailers, DoorDash COO Christopher Payne had a bold message for merchants on the company’s platform: “You’ll never have to pay 30 percent again if you don’t want to.” The...
Nearing 100 Units, Halal Guys CEO Talks Ghost Kitchens, Real Estate
Seven years after it began franchising, The Halal Guys is closing on 100 worldwide locations as it anticipates opening 30 to 40 new units over the next five years. With a product that’s well suited to delivery and carryout, the New York-based brand is continuing...
Kitch is a Matchmaker for Underutilized Kitchen Spaces
Dan Unter has been on most sides of the restaurant business, including being a franchisee and a single-unit owner-operator for seven years, which is long enough to form a charbroiled opinion about the economics of an industry where it can take 10 years or more to see...
Ghoster Combines the Art of Virtual Restaurants with Science
Above: Ghoster Head of Operations Shane Womack and Head of Culinary Chef Nick Barr Ghoster is the latest early-stage virtual restaurant provider promising that a focus on operations and technology will make the difference for restaurants bringing new brands into their...
After Off-Premises Tests, Famous Dave’s is Ready to Grow Again
As the parent company of Famous Dave’s gradually transitions away from table service and large-format restaurants, BBQ Holdings is distilling what it’s learned from years of delivery-focused experiments to come out of the pandemic swinging as it shifts into growth...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.