The Latest News
Restaurant Operators Accelerate Digital Pace to Match Online, Off-Prem Orders
Panelists from Wonder, Potbelly and KFC’s Saucy discuss that in a rapidly digitizing landscape, restaurant leaders must evolve—or risk falling behind.
Behind the Scenes With DoorDash, Uber Eats and Grubhub
FODC hosts a third-party delivery provider summit with all the big players.
Tom Brady, Speed and Why Restaurant Operators Need to Understand AI
Speaking on opening day of the Food On Demand Conference, Adam Brotman and Andy Sack, co-founders of consultancy and AI lab Forum3, discuss how restaurant operators can better apply artificial intelligence tools to their businesses.
Tech Upgrades Don’t Need to Be Sexy, Franchise Execs Say
Leaders from Main Squeeze Juice Co. and Qdoba share how they’re using tech to enhance, not replace, the guest experience.
Outstanding Operator: 7 Brew Coffee
A drive-thru experience with a big focus on human connection, from personalized service to building relationships with regulars, is fueling rapid growth for the coffee chain.
Brizo FoodMetrics Is Helping Operators Not Freak Out Over Tariffs
It has a price-shock simulator in place and a tariff-vulnerability index on the way.
Outstanding Operator: Dave’s Hot Chicken
The brand’s growth trajectory has been as hot as its chicken. A number of key decisions about its delivery strategy and tech stack help explain its success. Is it any wonder Roark Capital is interested in buying it?
Grubhub Lays Off 500 Employees After Wonder Integration
CEO Howard Migdal stated the changes “span all teams” as the company works to align its business with Wonder after the takeover was completed in January.
Demergers and Deals: Reshaping the Global Delivery Landscape
Recent key events such as the sale of Just Eat Takeaway, along with several high-profile demergers, acquisitions, and IPOs, have been shaking up the competitive delivery landscape.
More Catering Demand Means Ample Opportunity for Franchise Restaurants
Another Broken Egg Cafe and Jason’s Deli are among several brands broadening their catering capabilities, as off-premises sales in recent years continue to trend upward.
White Castle: Outstanding Operator
White Castle continues to adapt to the times, with smart delivery solutions for both drivers and team members, embracing robotics, AI and more.
Serve Robotics Brings Its Delivery Game to Miami
The company has accelerated its pursuit of 2,000 robots on U.S. sidewalks by the end of the year.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Online Grocery Sales Hit $9.1 Billion, Up 2.4 Percent
Driving the U.S. grocery e-commerce growth was a combination of more households buying groceries online and a slight uptick in order values.
Research
Meredith Sandland, Carl Orsbourn Publish Sequel to ‘Delivering the Digital Restaurant’
Meredith Sandland and Carl Orsbourn have released the highly anticipated sequel to their first book, titled “Delivering the Digital Restaurant: The Path to Digital Maturity.”
The Deliverers
TouchBistro Survey Shows FSR Faith In Off-Premise
The most-used delivery platform isn’t what you think. The trajectory of TikTok usage is what you think.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Richtech Robotics Opens a Café With a Talking Humanoid Barista
In Las Vegas you can go to a coffee shop and a robot will greet you and make your drink. The future is here.