The Latest News
Why Food Allergen Laws Are Pushing Restaurants to AI
With sweeping allergen compliance laws taking effect this year in California and New York, menu transparency is poised to be a defining trend for the foodservice industry in 2026, and artificial intelligence is rising to the occasion.
Outstanding Operator: Golden Chick
Golden Chick uses an integrated tech stack and unified off-premises approach to streamline operations and grow digital ordering.
How Do Rising Gas Prices Impact Food Delivery Platforms?
Despite skyrocketing fuel costs and rising demand, food delivery platforms have largely avoided passing gas price hikes to consumers, with DoorDash opting instead for temporary driver relief programs.
Outstanding Operator: Mo’ Bettahs
A transformative approach to catering is fueling rapid growth for Mo Bettah’s, a Utah-based Hawaiian-style eatery that grew more than 10-fold in the last decade.
Brands Mixing Classic Service With Modern Experience to Win Customers
Fine-tuning operations with fundamentals while making restaurants appealing to younger clientele are key to getting guests in the door.
Olive Garden’s New Cheese Grater Deliveries Continue Broader Industry Trend
The Italian-American dining brand’s signature cheese graters are permanently available for delivery and to-go. The effort adds to industry-wide push to offer in-house dining magic to off-premises guests.
Walk-On’s Sports Bistreaux Launches Digital Catering Platform for First-Time
Walk-On’s new digital catering program uses data and customer insights to streamline operations and ordering.
Food-Delivery Robots Navigate Finals Week at University of Minnesota
Amid snowfall and foot traffic, Starship Technologies’ robots see peak use during finals week. The autonomous couriers are quickly becoming campus icons in the Twin Cities.
KFC’s Spin-off Saucy Expands as Younger Diners Fuel Growth
Saucy is opening three more locations in Central Florida and rolling out a refreshed menu design.
QSRs Reveal Christmas Apparel for Holiday Season
From White Castle Crocs to McDonald’s “The Grinch Meal”, big brands think outside the menu for holiday season offerings.
Subway’s Sub Club Returns After Two-Decade Hiatus
As loyalty proves important to consumers, Subway dusts off nostalgic rewards campaign with improvements for the digital era.
Fantuan Leans on Authenticity to Compete in Delivery Space
North America’s largest Asian food delivery platform leans into niche and finds an audience among immigrant and international student populations.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Online Grocery Sales Hit $9.1 Billion, Up 2.4 Percent
Driving the U.S. grocery e-commerce growth was a combination of more households buying groceries online and a slight uptick in order values.
Research
Meredith Sandland, Carl Orsbourn Publish Sequel to ‘Delivering the Digital Restaurant’
Meredith Sandland and Carl Orsbourn have released the highly anticipated sequel to their first book, titled “Delivering the Digital Restaurant: The Path to Digital Maturity.”
The Deliverers
TouchBistro Survey Shows FSR Faith In Off-Premise
The most-used delivery platform isn’t what you think. The trajectory of TikTok usage is what you think.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Freddy’s Prepares To Fully Automate Its Fry Station
The frozen custard and steak burger chain believes the automation will get its make time down to 15 to 30 seconds.