The Latest News
Grubhub Tests Drone Delivery from Wonder Location
The three-month pilot in New Jersey marks the first time Grubhub and Wonder are offering aerial delivery and will test how the technology integrates into Grubhub’s existing marketplace.
The Duopoly Endgame: What Happens When Every Market Has Only Two Platforms
As global delivery markets consolidate, a look at other industries offer insight.
Outstanding Operator: Tono Pizzeria + Cheesesteaks
Tono Pizzeria + Cheesesteaks has grown from a single pizza concept into a portfolio of restaurant brands across Minneapolis and St. Paul, Minnesota, built around authentic family recipes and a strategy of meeting guests wherever they choose to dine.
Automated Tea System Looks to Shake Up Tea Industry
Following its initial deployment through an exclusive partnership with QuikTrip, Appliance Innovation announced the expanded availability of Automated Fresh-Brew SimpliciTea system. Company executives claim the technology addressed issues that have long plagued hot tea sales.
Delivery in Emerging Economies and Their Red Hot Delivery Systems
Rising delivery players across Africa and Southeast Asia are shaping the next wave of growth, profitability, and platform strategy.
Restaurants Face Rising Costs but Stay Resilient
A Toast survey of 712 restaurants shows rising costs, labor strains and investments in marketing and AI.
What’s on the Menu for 2026?
Market forecasts predict dining trends for next year, and technology is anticipated to play an even larger role.
How Emerging Brands Are Prevailing Amid Operational Shifts
With rising costs, labor shortages and changes to technology, building success is possible—but that’s easier said than done.
Wonder to Buy ‘Infinite Kitchen’ Tech from Sweetgreen. What’s next?
Wonder will open an Infinite Kitchen in a Manhattan store in 2026 to test how its bowl-focused automation can expand into new menu categories.
Operators Want Precision, Inside the AI Shift Conversation
Leaders from Taco Bell, Jack in the Box and Harri share how AI can ease shift stress at the Restaurant Finance and Development Conference.
With QSR Sales Down and Consumer Sentiment Falling, Brands Turn to Data for Answers
Panelists at the Restaurant Finance & Development Conference share how customer insights helped increase the frequency of visits to stores and guide enhancements to loyalty programs.
Generative AI Drives Next Phase of Restaurant Marketing
Artificial intelligence isn’t going away anytime soon. Industry executives see untapped potential in that promise—especially when it comes to restaurant marketing.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Restaurant Inflation: Final CPI Report of 2022
Inflation saw a slight cooling in November, with food away from home CPI at 8.5 percent year-over-year.
Research
Five-Year Forecast: U.S. Online Grocery Sales See Growth
Brick Meets Click projects online grocery to grow nearly 12 percent through 2027, driven by an expected uptick in pickup services.
The Deliverers
Uber Eats Now Lets Users Create and Share Lists of Favorite Spots on App
A new social feature is highlighting lists from influencers and regular users—boosting discoverability of local restaurants.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Papa Johns Partners With Google Cloud To Elevate Ordering
The pizza giant launches an internal innovation team dedicated to leveraging Google’s machine-learning capabilities.