The Latest News
Grubhub Partners with Homewood Suites on Hotel Meal Delivery
Grubhub has begun offering direct-to-guest meal delivery in Homewood Suites by Hilton hotels.
Nextbite Sells Ordermark to Indian Software Company UrbanPiper
Amid recent layoffs and ahead the company’s acquisition, virtual brand platform Nextbite sells its technology arm to India-based UrbanPiper.
SBE Hospitality, C3 Founder Sam Nazarian Acquires Nextbite
FOD EXCLUSIVE: Sam Nazarian of sbe and C3 has acquired Nextbite, a virtual restaurant brand provider.
Grubhub Lays Off 400 Corporate Employees
Three months after succeeding Adam DeWitt as Grubhub’s CEO, Howard Migdal announced the third-largest U.S. meal delivery provider has laid off 15 percent of its corporate team, which equates to approximately 400 employees. Migdal posted a message on Grubhub’s media...
Award-Winning Chef Jamie Malone On the Staying Power of Luxury Meal Kits
The advent of pandemic-inspired meal kits from top chefs and restaurants has created an entirely new category of at-home luxury that’s decidedly more upscale than typically delivered meals arriving in paper bags—and it’s a trend that’s likely to last past the current, pandemic-driven unpleasantness.
Kitchen United Opens Second Ghost Kitchen in Chicago
Kitchen United has signed its second lease agreement in Chicago, as the company continues to execute its ghost kitchen expansion plans. The fifth and newest Kitchen United MIX location will be at 222 N. Wells Street, a few blocks south of the landmark Merchandise Mart.
Agility Key in Order-to-Kitchen Infrastructure
The software industry built around plugging digital orders and third-party deliveries into a restaurant's point of sale (POS) could seem a little tenuous. As connections become more open with better access points (APIs) and the industry consolidates dramatically,...
Kitchen United CEO Expounds on Growth, Teases Transformative Partnerships
After announcing plans to grow Kitchen United’s ghost kitchen portfolio from four to 20 locations by the end of 2021, CEO Michael Montagano teased upcoming partnerships that “will absolutely transform the company—I promise you that.”
Grubhub Hires Chief Corporate Affairs Officer
Grubhub has hired Devry Boughner Vorwerk, a global food and sustainability executive, to fill its newly created role of chief corporate affairs officer. Vorwerk will oversee brand, communications, government relations, public policy and sustainability for the Chicago-based delivery provider.
DoorDash Project DASH delivers 6.5 Million Meals in 2020
The charitable delivery arm of DoorDash announced it had delivered an estimated 6.5 million meals in 2020. Known as Project DASH, the program gets meals to places like food pantries and prepared meals to vulnerable people. It also delivers school supplies, home...
Olo Builds for Remaining Enterprise Market
Olo, the massive online ordering and integration company is still growing, but it's tackling all manner of little issues as it does. Chief Customer Officer Marty Hahnfeld said, addressing the elephant in the industry, COVID-19 was an incredible time to be a digital...
Burger King Delivery Now on Google
Burger King is the latest major brand to plug into Google's Order Delivery button. Google has long been working to integrate online restaurant orders directly into its platform. The addition of one of the largest QSR brands and 5,000 of its U.S. locations is another...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
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Research
Franchised Delivery Becoming Ubiquitous
Integrating third-party delivery into restaurant operations is an ongoing challenge, but some of the largest franchised restaurants are seeing significant gains in overall delivery volume and average check sizes. According to the latest Restaurant Delivery Update from...
The Deliverers
Colorado Blocks Third-Party Alcohol Delivery
Midterm voters in Colorado blocked third-party alcohol delivery sales.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
HungerRush CEO: Unplug your Phone, Embrace AI
When HungerRush acquired OrderAI last December, it was a novel way to execute all the no-contact orders out there, but now HungerRush CEO Perry Turbes wants to go a few steps further. "This is a little futuristic, but it's the way I talk about it internally: We...