The Latest News
Loman AI Expands POS Partnerships with SpotOn
The voice AI platform sees POS integrations as key to increasing accessibility and value for restaurant clients.
Wonder Buys Blue Ribbon Fried Chicken, Eyes Growth
Wonder makes its first full restaurant acquisition, bringing Blue Ribbon Fried Chicken into its portfolio with plans to grow the brand across the East Coast.
Outstanding Operator: Via 313
The Detroit-style pizzeria headquartered in the Lone Star State is reaping the benefits of significant investments into its off-prem operations. From an AI voice agent to 3PD partnerships, Via 313 looks to tech to service customers beyond the restaurant.
Outstanding Operator: Buona
With 78 percent of orders off-prem, Buona puts convenience, quality, and personalized experiences at the center of its strategy.
It Seems Every Brand Wants To Use Voice AI. Yet Taco Bell Is Pulling Back.
The fast-food giant’s experience offers a glimpse into the growing pains of voice AI.
Beekeeper Wants You To Retain Your Employees For More Than a Week
Beekeper’s app unifies communication, operations and HR to connect frontline workers with the people and tools they need to become acclimated.
Operators Give Growth Tips For The Times
A look back at lessons from past Outstanding Operators reveals how restaurant leaders are tackling today’s headwinds with first-party ordering, catering, and loyalty.
Vox AI Wants To Transform QSR Operations
It completed a $8.7 million fundraising round to support its mission.
Potbelly Plans Sale to Major C-Store Operator RaceTrac
Atlanta-based RaceTrac has an agreement to buy 445-unit Potbelly for approximately $566 million in a move that would take the sandwich franchise private. Potbelly CEO Bob Wright said RaceTrac is “attracted to our growth potential.”
Starbucks Brings AI-Powered Inventory Counting to Coffeehouses
With a quick scan on a handheld tablet, baristas can instantly see what’s in stock. The system will be live in all company-operated stores by the end of September.
Loman AI Can Answer Your Phone Like Tony Soprano
It can create a custom voice for your restaurant and take more than 50 orders at a time.
Waffle House Rolls Out Nationwide Delivery
Waffle House has tapped DoorDash to offer nationwide delivery, including 24/7 service in select cities.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Presto Goes Public in SPAC Deal with Vow to Automate More Restaurants
Presto Automation has merged with shell company Ventoux to go public in one of the few successful SPAC deals in recent months.
Research
Survey: Drive-Thru Customers Want More Automation
In a recent survey from Presto, drive-thru customers like the influx of automation and they want more. Presto, a digital services provider known recently for AI-voice technology, announced the findings of a biannual survey that showed a strong desire for more...
The Deliverers
Uber and Avride Are Bringing Delivery Robots and Autonomous Vehicles to City Streets
Austin residents will soon see delivery robots on their sidewalks.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Richtech Robotics Opens a Café With a Talking Humanoid Barista
In Las Vegas you can go to a coffee shop and a robot will greet you and make your drink. The future is here.