The Latest News
Just Salad Breaks from Norm with Gamified New Loyalty Program
The brand’s new loyalty program intentionally strays from the standard points-and-tiers model, instead offering mystery rewards and monthly freebies. Brand leaders say the approach reduces friction for customers.
Outstanding Operator: Teriyaki Madness
The brand surpasses 200 locations, riding the momentum of a decade-old bet on technology. TMAD anticipates another year of expansion in 2026, with 54 restaurants slated to open.
Love on the Menu: Restaurant Brands Serve Valentine’s Day Promos
From McNugget Caviar kits to free weddings at Denny’s, restaurant brands are thinking outside the box to attract lovebirds this Valentine’s Day.
Outstanding Operator: Olga’s Kitchen
Michigan restaurant chain leans on tech to expand off-premises operations while maintaining 55-year-old legacy.
Chipotle Taps Zipline for Drone Delivery
Starting Thursday, a small number of Dallas customers can get their burritos and bowls dropped from the sky—expansion is next.
DoorDash Puts Loyalty at the Center of Its New Restaurant Tools
DoorDash is betting big on loyalty, rolling out tools that let restaurants reward customers wherever they order.
Blue Apron Ditches Subscriptions
The meal kit company known for delivering fresh ingredients and recipes to your doorstep, is moving beyond the subscription model it helped pioneer.
MarginEdge Gives Operators Tomorrow’s Data Today
It is bringing machine-learning analytics and forecasting to its roster of 11,000 restaurants.
Loyalty Is a Tool With Many Dimensions and Infinite Upside
Blaze Pizza, Kahala Brands, and Cooper’s Hawk share their secrets for locking in long-term customers.
GoTo Foods Launches Drone Delivery with DoorDash
Customers in Frisco, Fort Worth, and Plano TX can now have meals from GoTo Foods brands delivered straight from the sky.
Gopuff Goes Big With Disney Partnership
The instant-commerce giant makes it easy for streamers to order snacks and not miss a frame.
Orbital Kitchens Is a Delivery-Only Multi-Brand Concept About To Go National
It aspires to be the Amazon of meal delivery and it’s not stopping there.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Waitr Officially Rebrands to ASAP
In a move that was telegraphed for more than a year, Waitr has officially become ASAP. The company announced it changed its name, embracing not just food delivery but its new “deliver anything” business model. According to a press release announcing the move, “ASAP’s...
Research
Paytronix Data Illuminates ‘No Tip, No Trip’ Mantra Among Drivers
The lower the tip, the less chance a delivery driver will pick up your food. Paytronix dug into how tips affect delivery acceptance rates. In a report titled “No Tip, No Trip: How Brands Can Preserve Revenue by Ensuring That Delivery Drivers Are Tipped Their Fair...
The Deliverers
HungryPanda Secures $55 Million to Expand Asian Food Delivery Services in U.S.
The funding will ramp up the company’s presence in the U.S. and explore options to serve more diverse communities across North America.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Starship Technologies Has Data That Shows Students Love Robots
Many students consider them their besties.