The Latest News
Grubhub, Topanga.io Bringing Zero-Waste Takeout to Campus
Diners placing takeout orders from on-campus dining locations will now have the option for zero-waste packaging thanks to a partnership between Topanga.io and Grubhub.
Southeast Asia food delivery market slows to 5 percent
Online food delivery spending rose 5 percent to $16.3 billion in 2022, according to a report by venture builder Momentum Works.
Uber Eats, Visa Team Up for Greener Restaurant Packaging
$1 million will be accessible to eligible Uber Eats restaurants in New York, Los Angeles, London, Paris and Madrid.
Restaurant Pricing Expert Shares His Strategy
Some restaurants are discovering the pitfalls of following the herd for critical pricing decisions.
Uber Vets Quickly Scale Virtual Kitchen Co.
Like the brass at most ghost kitchen brands, Virtual Kitchen Co. CEO Ken Chong is reticent to share many details about his fast-growing network of Bay Area delivery-only kitchens he founded with fellow Uber vet Matt Sawchuk. After starting in 2018, the company has six...
Takeaway.com Acquires Just Eat to form Largest U.K. Delivery Firm
In a potential hint at what the U.S. delivery market might look like in a couple years, Takeaway has acquired Just Eat for $7.8 billion in an all-stock deal. Amsterdam-based Takeaway.com is at the final step before integrating operations with the U.K. operator. As of...
Grubhub Unveils ‘Ultimate’ POS Hardware
Grubhub is making a move into hardware, and it’s well beyond another tablet. The company unveiled a new point of sale (POS) system dubbed Ultimate in an attempt to help restaurants become more sophisticated around takeout. It will also help ease some headaches with...
Zuul Buys Ontray as it Plans to Grow
New York City-based Zuul Kitchens acquired an online ordering platform in an effort to bolster the company’s technical and sales expertise as it looks to expand beyond its single nine-bay facility in Manhattan. Philadelphia-based Ontray’s CEO and co-founder Tyler...
Instacart Brings Grocery-Made Meals to Publix
Grocery delivery service Instacart has introduced its new Instacart Meals program that allows consumers to order made-to-order food from grocery stores that can be delivered or picked up within an hour. The Florida-based Publix supermarket chain is the first grocery...
Uber Eats Expands Starbucks Delivery to 49 Cities
Starbucks has upsized its delivery program with Uber Eats, rolling out the service to 33 additional U.S. cities for a grand total of 49 within 33 states. The partnership first began in 2018 with an initial debut in Miami, then an expansion to a total of 16 metro areas...
Low ABV Drink Maker and Membership Club Snags $4.5 Million
If you love cocktails, but don’t like to get drunk or go outside, there’s a new multi-million-dollar startup looking to plug you into a low-alcohol cocktail membership. With the promise of reviving “aperitif culture,” Haus secured $4.5 million in seed funding from a...
Jam-packed Agenda for Not-to-be-missed FOD Conference 2020
The third-annual Food On Demand Conference is going all in on ghost kitchens and virtual restaurants, customer attraction through loyalty and direct marketing, helping restaurant operators know where to dedicate finite resources with more channels than ever and...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
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Research
Third-Party Delivery Upending Restaurant Industry
You would have thought the restaurant analysts were reading lines from the movie Twister, specifically the part where Dusty tells Bill the monster storm is headed right for them. Alas, experts from The Boston Consulting Group were telling a room full of restaurant operators that third-party delivery is going to be “the biggest-single disruptor in the restaurant industry that we’ve seen in the last several decades.” This is serious, they emphasized.
The Deliverers
DoorDash Touts Economic Impact, Announces “Neighborhood Good” Initiative
DoorDash is launching a new initiative to encourage customers to purchase more local goods.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Amazon Expands Delivery Robot Program in Helsinki
Amazon is expanding its work on Amazon Scout, the company's land-based delivery robot. The delivery giant is hiring a team of engineers and developing new software to help simulate real-world conditions its robots will face out on the streets. With these developments,...