The Latest News
Workforce Meal Provider, Fooda, Pivots from Offices to Distribution Centers
After downsizing, Fooda is finding new workers in hospitals, distribution centers and military bases.
Olo Increases Revenue as Net Loss Widens
Olo’s third-quarter financial results brought a mixed bag of milestones for the delivery integration provider.
DoorDash, Wing Start Drone Deliveries in Australia
DoorDash and Wing Aviation are beginning to make drone deliveries in Australia.
Bringing the Heat: Rapid Grocer Delivery Food Rocket Launches Hot Meals
Food Rocket announced the launch of its first in-house hot meal delivery service in Chicago.
Study: Restaurants Should Shun Exclusivity, Charge More for Delivery
Summing up its recent restaurant technology symposium that included 15 restaurant technology companies and investors, Piper Jaffray Senior Research Analysts Nicole Miller Regan and Joshua Long looked at accelerating changes in the $1.6 trillion U.S. food market that’s...
Consumer Interest Trends Toward Services Delivered
Last week, research firm AlixPartners put out an interesting look on where the delivery world goes next, and one key part of the next delivery phase looks like it may be coming fast. According to that survey, the U.S. delivery market is in the middle of “Wave 2,”...
Summer Orders: Less Soup, More Poke
Bite Squad, now a subsidiary of Waitr, released data around what people order during the summer months. In a list predicting this summer’s fastest-growing delivery items, the company pointed to high-growth items seen last summer between June 1 and August 31. This...
Uber Vouchers Feels Like a Big Deal for Restaurants
There’s no shortage of marketing options for a restaurant these days, be it print ads, billboards, loyalty programs or a snarky social media presence—but have you ever tried paying cab fare to bring customers directly to your restaurant? This is now a thing, and it...
Survey Explores Three Phases of Home Delivery Maturity
Home consumer delivery usage seems to be driven by available technology, but according to a model from research firm AlixPartners there are three phases that are largely pushed by consumer desires.
How Operations Change Inside a Virtual Restaurant
Operators have to make some tweaks to get into a shared kitchen space successfully. It can be easy for the right brands, but even those with small menus and few ingredients will have things to learn. Melissa Surby-Curtin, the director of franchise operations at The...
AtYourGate Upgrades Airport Delivery Scene
Providing on-demand, human-powered meal delivery at major airports is a niche category of food on demand that’s heating up, with New York-based AtYourGate joining Grab in bringing meals directly to both weary travelers and airport employees. The goal, says CEO and...
Listening for Delivery in Vegas
Fresh home from the Franchise Finance & Growth Conference in Vegas, I tallied the number of times I heard third-party delivery during the countless brand presentations throughout the three-day event—and it was a lot. The audience heard everything from “all in” to...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
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The Deliverers
DoorDash Appoints Pinky Cole as Chief Restaurant Advisor
DoorDash appointed Pinky Cole, founder of Atlanta-based Slutty Vegan, as its next chief restaurant advisor.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Amazon Expands Garage Grocery Delivery
Amazon has expanded its unique In-Garage Grocery Delivery service to the 5,000 cities where its existing grocery delivery service is already available.