The Latest News
CFOs Marvel at Strength of Third-Party Delivery
Top finance officers gathered at the Restaurant Finance & Development Conference and agreed that off-premises sales have a high ceiling.
KFC’s Digital Twin ‘Saucy’ Aims to Capture Gen Z
KFC’s Chief New Concept Officer, Christophe Poirier, talks about the design behind Saucy, the brand’s first spin-off, where technology and digital innovation play a central role.
Super-apps vs. Pure Players: The Strategic Evolution of Global Delivery Platforms
A look at how super-apps like Meituan, Gojek and others have positioned themselves as comprehensive digital ecosystems, integrating food delivery with services like ride-hailing, grocery and financial services.
The Catering Journey: An Opportunity for Significant Growth
In the first installment of a four-part series, Jim Rand reveals how restaurant operators can tap into catering for growth, drawing on decades of experience.
If You are Seeing a Lot of Tech in Restaurants Now, Just Wait
Restaurants are about to get even more gadgety.
Speedy Eats Has an Unmanned Drive-Thru You Gotta See To Believe
Speedy Eats takes human beings right out of the equation. Now to see if it will work.
Taco John’s Launches Voice AI Ordering with Presto
Taco John’s plans to incorporate voice AI in its franchised locations in 2024, following the completion of the pilot phase.
Build or Buy? Steering Through Maze of Custom Vs. Commercial Tech
With a surge in available tech solutions to manage a restaurant’s omnichannel presence, operators face a growing web of subscriptions, dashboards and partnerships with top-tier providers.
Restaurants Arrive at an Inflection Point With Packaging
Waste from single-use plastics exploded during the pandemic, when delivered food was the only game in town. Is the industry now open to new choices?
Amazon Embeds Grubhub Food Delivery into its App
Amazon customers in the U.S. can now order food from nearby restaurants through Grubhub—directly on the e-commerce giant’s website and app.
In New Reality of Delivery-Only Models, Food Quality Is Nonnegotiable
In today’s current landscape, the delivery-only model is viable but requires careful consideration, investments in marketing and a clear understanding of execution in the kitchen.
A Global Look at the Drive Towards First-Party Delivery
As the restaurant industry continues to evolve and adapt, the shift towards first-party delivery is becoming increasingly prominent, and is reshaping the global delivery landscape.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Why Off-Premises Reconciliation is Suddenly Such a Big Deal
Reconciliation is not exactly a sexy topic, but as delivery continues to grow and new channels continue to emerge, it has become a major headache for operators. The accounting process of ensuring two sets of financial data match comes up all over business, but...
Research
Native Delivery Pays Off According to Latest Delivery Study
A new consumer survey from SMG shows native delivery making inroads as 23 percent of U.S. consumers ordered food directly from restaurants with their own delivery platforms.
The Deliverers
Could DoorDash’s New Discount Programs Pose a Revenue Challenge for Restaurants?
Restaurants must offer a minimum 25 percent discount on at least five or more items to participate in new Happy Hour and Lunch Specials programs.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Curbit Partners With Microsoft for AI and Pushes for 100,000 Restaurants
Curbit offers to set up machine-learning programs for restaurants deluged with data.