The Latest News
Domino’s, Pizza Inn Sales Rise Within Slumping Pizza Category, Top 400 Data Shows
Off-premises pizza ended 2024 with $40 billion in sales across 12 brands, according to Franchise Times’ Top 400 data.
Brand Leaders Share AI Insights With Software Developer Palona
From smarter marketing to friendlier workflows, restaurants talk how they’re using AI to elevate staff and guest experiences.
Wonder Begins Testing Robotic Delivery with Avride
In Jersey City, Wonder customers ordering through Grubhub may get their meals delivered by an Avride robot.
Waymo Gets Into Food Delivery
DoorDash customers ordering within a 315-square-mile stretch of Phoenix might get matched with a self-driving Waymo.
Outstanding Operator: Perkins
Perkins is out to prove it’s about more than omelets by bolstering its off-premises operations and preparing a loyalty program that will grow its lunch and dinner revenues.
Sharebite’s Workplace Food Platform Has Resulted In the Donation of 10 Million Meals
Sharebite’s mission is to feed every worker in the country. It’s off to one heck of a start.
Outstanding Operator: Jason’s Deli
With 40 years of catering experience, Jason’s Deli continues to adapt by integrating tech and innovative packaging to find the right balance between in-store and off-premises orders.
Strategic Pivots: How Global Delivery Players are Diversifying Revenue Streams
Rapid delivery platforms diversify to drive growth in the half-trillion-dollar market, reshaping global consumer habits.
RocketBox Aims To Be the Next Big AI-Powered KDS
Ross Cronin spent decades in the pizza business and knows what kitchen tech would be useful to operators.
Outstanding Operator: Jack in the Box
Jack in the Box accelerates its growth with a new POS system, enhanced loyalty, and big plans to capture more first-party delivery orders.
Yum Brands Partners with Nvidia, Brings More AI to Restaurants
AI voice order-taking agents and more will roll out to 500 Pizza Hut, Taco Bell, KFC, and Habit Burger & Grill locations.
CC’s Coffee House Finds Success in Drive-Thru With a New Kind of AI Helper
Not every brand is looking to replace humans with automation. Some are looking to augment.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Why Off-Premises Reconciliation is Suddenly Such a Big Deal
Reconciliation is not exactly a sexy topic, but as delivery continues to grow and new channels continue to emerge, it has become a major headache for operators. The accounting process of ensuring two sets of financial data match comes up all over business, but...
Research
Native Delivery Pays Off According to Latest Delivery Study
A new consumer survey from SMG shows native delivery making inroads as 23 percent of U.S. consumers ordered food directly from restaurants with their own delivery platforms.
The Deliverers
Could DoorDash’s New Discount Programs Pose a Revenue Challenge for Restaurants?
Restaurants must offer a minimum 25 percent discount on at least five or more items to participate in new Happy Hour and Lunch Specials programs.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Chipotle Employs a Robot Called Autocado
Chipotle steps confidently into an automated future by placing its Autocado robot in one store and its Augmented Makeline in another.