The Latest News

Walk-On’s Sports Bistreaux Is Scoring Big With Off-Premises
The brand offers a family friendly atmosphere and great food. Now it’s putting new emphasis on catering, delivery, and takeout.

Starship Technologies Has Data That Shows Students Love Robots
Many students consider them their besties.

Mellow Mushroom Modernizes with Digital Tools and “Fast-Fine” Prototype
The chain is embracing digital transformation with upgraded kitchen operations and new off-premises efficiency.

Medallia Knows What Consumers Will Pay For Delivery
Its latest survey results show how powerful brand loyalty can be.

Questions to Answer Before Signing with a Third-Party Delivery Provider
It may make sense for you to use a third-party delivery provider. But run through this checklist before you sign.

How Franklin Junction is Redefining Ghost Kitchens Amidst Industry Challenges
CEO Rishi Nigam said the landlord-tenant model is not as scalable as Franklin’s Host kitchen strategy.

Uber Acquires Taiwan’s Foodpanda Delivery Biz for $950 Million
Uber Eats has eyes set on growth overseas, announcing last week that it’s scooping up Delivery Hero’s Foodpanda business in Taiwan.

Eavesdropping at the National Restaurant Association Show
The flashy new-tech displays are cool but the real value lies in something more elemental.

Voice AI Steals the Spotlight at National Restaurant Association Show
A look at 10 cutting-edge technologies at the show, ranging from voice-activated kiosks to self-driving delivery robots that can navigate elevators.

Generative AI is Changing the Game in Running Restaurants
Industry insiders from Amazon Web Services, DoorDash and Vistry AI break down what capabilities generative, artificial intelligence provides for restaurants.

Virtual Brands Are Alive But Have Seen Better Days
Robbie Earl of Virtual Dining Concepts is still swinging.

Restaurant Reps Air Grievances, Share Solutions on DSP Chargebacks at FODC
Delivery service from third-party providers is a convenient option for consumers and another revenue stream for restaurant operators. However, it also come with its set of challenges.
Food On Demand Topics
Finance
Galley Solutions Closes Big Funding Round
Amid ongoing challenges in foodservice supply chains, Galley Solutions raised $14.2 million through a Series A.
Research
DoorDash Claims Customers Prefer to Order Direct Over Third-Party
Consumers would rather order delivery directly from a restaurant as opposed to a third-party provider. In its recent trend report, polling 1,525 respondents, DoorDash found 43 percent of its customers prefer to order delivery through a restaurant’s website or app,...
The Deliverers
Serve Robotics and Shake Shack: A Hollywood Romance in the Making
There are currently 100 of these robots moseying around Los Angeles. More are coming.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Starship Delivery Bots Head to New U.S. Campuses
Georgia Tech and University of New Mexico are among the new schools gaining Starship’s robotic deliveries.