The Latest News

Sweetfin Finds Sweet Spot With Delivery Exclusivity
The poke bowl concept employs a one-provider off-premises strategy as a way to keep costs down and profits up.

Pizza Hut Unveils “Digital-Forward” Design with Drive-Thru
The new Plano, Texas location features a drive-thru, heated pickup cabinets, and kiosks.

Shake Shack Partners with Delta to Bring Burgers 35,000 Feet
Delta teams with Shake Shack to offer cheeseburgers on select first class flights starting in December.

Restaurant CFOs Embrace Technology’s Role in Growth
The role of the chief financial officer has expanded beyond accounting and finance to include key considerations like technology.

Uber Co-founder Travis Kalanick Envisions ‘Internet Food Court’ Future
Travis Kalanick takes us inside the future of CloudKitchens.

Uber Eats and Instacart Throw In Together
Instacart and Uber Eats are gunning for DoorDash.

Toast Announces New Digital Storefront and Marketing Suites
The new product suites help restaurants gather guest data and drive sales through targeted campaigns.

GrubHub and Hilton Deepen Partnership
GrubHub and Hilton take another step in their collaboration.

Outstanding Operator: GoTo Foods
The multi-brand platform is being recognized for implementing strategies to best manage and grow the off-premises side of each of its seven brands and building personalization technologies.

Outstanding Operator: Chick-fil-A
The chain is being recognized for innovating its off-premises side of the business, such as building digital-friendly prototypes and order-ahead mobile lanes.

Outstanding Operators Give Off-Premises Tips
These outstanding operators are generous with their wisdom.

Getir Gets Gone
Grocery-delivery darling Getir falls to earth in a stunning but not unexpected way.
Food On Demand Topics
Finance
Restaurant Tech Investors Open Their Playbooks at FODC
For the first time, this year’s Food On Demand Conference included a panel of high-profile restaurant tech investors who opened their playbooks.
Research
Brick Meets Click: Online Grocery Sales Dip 14 Percent
The ongoing growth streak in online grocery orders hit a bump in the aisle during February with sales dropping 14 percent compared to the previous month according to a joint consumer survey by Brick Meets Click and Mercatus.
The Deliverers
The On Demand Company Believes in a Hyper-Local Marketplace Approach
The company works to enhance visibility and customer engagement on DoorDash, Uber Eats, and Grubhub, in turn boosting orders.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Vayu Robotics Builds a Human
Vayu Robotics has unveiled a delivery robot that can communicate using natural language. This is a first.