The Latest News
Next-Gen Diners Are Changing Restaurants
As Gen Z and Gen Alpha grow into the majority of diners visual storytelling and consistency matters.
Tariffs Are Squeezing Margins and The Impacts May Be Permanent
Sid Malladi runs a B2B tech platform that serves the industry and he is noticing some alarming trends.
Hot Head Burritos Raises The Heat On Its Catering and Workplace Food Programs
The brand is leveraging first-party delivery to expand catering access.
New FAA Rule Could Supercharge Drone Delivery, Here’s What it Means for Restaurants
Part 108 would set clear, risk-based rules, so drone operators won’t need to constantly apply for waivers to fly. It could become law next year.
Grocery Delivery Is On the Ascendance. Some Grocers Are Worried.
A Deloitte study shows just how rabidly consumers value convenience from their grocery stores.
UrbanPiper Completes Ordermark Integration and Aims for U.S. Growth
It’s been more than a year since integrations provider UrbanPiper acquired Ordermark. It’s now looking to 10X its U.S. presence by 2027.
CFOs Marvel at Strength of Third-Party Delivery
Top finance officers gathered at the Restaurant Finance & Development Conference and agreed that off-premises sales have a high ceiling.
KFC’s Digital Twin ‘Saucy’ Aims to Capture Gen Z
KFC’s Chief New Concept Officer, Christophe Poirier, talks about the design behind Saucy, the brand’s first spin-off, where technology and digital innovation play a central role.
Super-apps vs. Pure Players: The Strategic Evolution of Global Delivery Platforms
A look at how super-apps like Meituan, Gojek and others have positioned themselves as comprehensive digital ecosystems, integrating food delivery with services like ride-hailing, grocery and financial services.
The Catering Journey: An Opportunity for Significant Growth
In the first installment of a four-part series, Jim Rand reveals how restaurant operators can tap into catering for growth, drawing on decades of experience.
Walk-On’s Sports Bistreaux Is Scoring Big With Off-Premises
The brand offers a family friendly atmosphere and great food. Now it’s putting new emphasis on catering, delivery, and takeout.
Starship Technologies Has Data That Shows Students Love Robots
Many students consider them their besties.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Just Eat Takeaway, McDonald’s Ink ‘Global Strategic Partnership’
McDonald's is looking to push delivery further all around the world, as is clear in a new partnership with Just Eat Takeaway.com (JET). The global burger enterprise and the Amsterdam-based European delivery consolidator announced the deal without many details. The...
Research
Mercatus Provides Online Grocery Update
As once-temporary pandemic habits become set in stone, Mercatus has released an update on what it calls the “egrocery” market, looking at what factors are impacting online grocery shopper loyalty and what features are becoming most important to shoppers who are now...
The Deliverers
Amazon Embeds Grubhub Food Delivery into its App
Amazon customers in the U.S. can now order food from nearby restaurants through Grubhub—directly on the e-commerce giant’s website and app.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Curbit Partners With Microsoft for AI and Pushes for 100,000 Restaurants
Curbit offers to set up machine-learning programs for restaurants deluged with data.