The Latest News
Toast Survey Shows Operator Commitment to Off-Premises
Look for more usage of AI as well.
Kitchen Robotics Installs a Robot Kitchen At Florida International University
Students can now get pasta Alfredo in four minutes without talking to a human.
Uber Eats Now Lets Users Create and Share Lists of Favorite Spots on App
A new social feature is highlighting lists from influencers and regular users—boosting discoverability of local restaurants.
FoodFriends Aims To Bring the Restaurant Community Together
Nabeel Alamgir wants to help food executives find each other on the event circuit. So he built an app for it.
CAVA Plans to Launch New Loyalty Program, Delve Further into Automation this Year
The fast-casual chain is looking at AI to streamline kitchen operations as digital orders account for 36 percent of total revenue.
Outstanding Operator: ClusterTruck
ClusterTruck is recognized for its streamlined delivery process, fueled by a robust back-end software and driver-first mentality.
CVS Pharmacy Items Now Available on Grubhub
CVS is the newest addition to Grubhub’s convenience offerings, which also include GoPuff, 7-Eleven, and Rite Aid.
Outstanding Operator: Dog Haus
Taking Dog Haus’ digital prowess to the next level is among the top priorities under new CEO Michael Montagano.
Chipotle Founder Steve Ells Wants to Change the Way Restaurants Operate with Kernel
The plant-based, cashier-less eatery has no seating and is operated mostly by robotics.
Auntie Anne’s, Jamba Parent Announces Rebrand to GoTo Foods
Focus Brands is rebranding as GoTo Foods, CEO Jim Holthouser announced Tuesday at the Focus Brands No Limits Conference in Las Vegas to a crowd of the company’s franchisees.
The Evolving Global Dynamics of Rapid Grocery Delivery
The transformation of the grocery delivery sector is a hallmark of the digital age, reflecting a shift towards convenience and efficiency worldwide.
Uber Eats Expands Robotic Delivery to Japan
Deliveries are expected to begin in part of Tokyo by the end of March 2024, via Cartken’s “Model C” autonomous, sidewalk robot.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Thanx to Acquire Marketing Automator ZeroStorefront
There is more consolidation in the restaurant marketing sector as Thanx announces plans to acquire restaurant-focused marketing automation platform ZeroStorefront. Thanx, a marketing and loyalty firm focused on restaurants, said the acquisition would bring more data...
Research
SeeLevel HX Unveils Its Third, 3rd-Party Delivery Satisfaction Survey
Because everything in the restaurant universe seems like a roll of the dice these days, SeeLevel HX’s title for its FODC presentation on its latest survey, “Are you gambling on your customers?”, seems apropos. Vice President of Operations and Partner Donna Goodwin...
The Deliverers
Questions to Answer Before Signing with a Third-Party Delivery Provider
It may make sense for you to use a third-party delivery provider. But run through this checklist before you sign.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
California’s $20 Minimum Wage Spurs Kiosk Demand at Fast Food Restaurants
Quick-service chains in California are turning to automation tools to boost revenue and cut labor costs in response to the new wage increase.