The Latest News
How Restaurants Can Move from AI Hype to Real Results
Panelists at FODC share how AI can transform restaurants—but only if you know what problem you’re solving and have the data to back it up.
Behind the App, Balancing Innovation and Physical Reality
Food delivery platforms face the unique challenge of combining tech operations with real-world logistics.
Original ChopShop’s Digital Strategy Is Yielding Growth
The brand that prides itself on feel-good food is feeling good about itself these days. And for good reason.
Richtech Robotics Has a Robot Barista That Makes Espresso
Coffee was last year. This year it’s espresso. And auto parts.
Subway Footlongs Take Flight for World UFO Day
While alien enthusiasts were scanning the skies for unidentified objects on World UFO Day Monday, they may have noticed something else—flying footlongs.
Moto Pizza Sets Stage for Restaurant Automation
Moto Pizza is no stranger to automation. The growing chain continues to test and implement kitchen robotics. Most recently, teaming with Cibotica to launch an automated salad makeline.
Convenience Stores Are Having a Moment
C-Stores are pulling in a lot of C-Notes with their foodservice programs. We look at why.
McDonald’s Pulls Plug on AI Ordering in Drive-Thru
The chain stated that it would shut off the technology in more than 100 locations by the end of July. Yet still sees potential.
Integrations Provider UrbanPiper Has Landed in the U.S. What’s Next?
UrbanPiper Chief of Growth Manav Gupta gives an update on how its U.S. expansion is going and where the company is heading next.
Wonder Scales Up Production With FreshRealm Expansion
Wonder partners with FreshRealm to prep meals off-site at scale, with eyes set on expanding to 90 locations by the end of 2025.
Checkmate Steps Out With a New Identity and Expanded Ordering Solutions
On the heels of unveiling a new logo and look, Checkmate launches voice AI and kiosk ordering solutions.
The Great Dining-Room Rethink Continues
Potbelly unveils a smaller store design and it’s part of a growing trend.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Gopuff Extolls the Power of First-Party Operations
When the food-on-demand space exploded into the mainstream, it was initially a software play. Aggregators and delivery providers sought to have the fewest hard assets as possible, even eschewing employees in favor of the burgeoning gig-work industry. Gopuff SVP of...
Research
Delivery Study: Consumers Willing to Pay More to Order Direct
A new study of U.S. consumers shows an increased willingness to pay more to order delivered meals directly from restaurants versus third-party apps, possibly signaling heightened awareness of delivery economics in the eyes of the average consumer.
The Deliverers
Uber Eats Launches New Feature to Tackle Hard-to-Find Locations for Couriers
Uber Eats live location feature is designed to help couriers navigate potentially challenging delivery locations, such as parks and playgrounds.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Mad Greens CEO Talks New Restaurant Prototype, Outlook on Drone Delivery
CEO Darden Coors discusses Mad Greens’ digital forward restaurant design, drone delivery and franchise opportunities.