The Latest News
Restaurants Shift Marketing Strategies as Digital Ordering Matures
Restaurant executives and marketing leaders said winning the digital guest now requires more than promotions alone, pointing to the growing importance of operational execution, targeted offers and packaging.
Papa Johns Pilots Drone Delivery with Wing
The chain announced a pilot with Wing in Charlotte, North Carolina, focused on delivering its oven-toasted sandwiches through autonomous drones.
DoorDash Ramps Up Reservations with Largest Expansion Yet
Furthering momentum into in-restaurant dining, DoorDash Reservations expanded into Boston, Los Angeles and New York in mid-May, alongside additional growth.
Drive-Thru Concepts Welcome Tech Advancements, But Not Without Human Touch
Craveworthy Brands and Ballard Brands are driving their concepts forward with drive-thru innovation, zeroing in on automation, accuracy and personalization for customers before they even pull up to the window
Why Food Allergen Laws Are Pushing Restaurants to AI
With sweeping allergen compliance laws taking effect this year in California and New York, menu transparency is poised to be a defining trend for the foodservice industry in 2026, and artificial intelligence is rising to the occasion.
Outstanding Operator: Golden Chick
Golden Chick uses an integrated tech stack and unified off-premises approach to streamline operations and grow digital ordering.
How Do Rising Gas Prices Impact Food Delivery Platforms?
Despite skyrocketing fuel costs and rising demand, food delivery platforms have largely avoided passing gas price hikes to consumers, with DoorDash opting instead for temporary driver relief programs.
Outstanding Operator: Mo’ Bettahs
A transformative approach to catering is fueling rapid growth for Mo Bettah’s, a Utah-based Hawaiian-style eatery that grew more than 10-fold in the last decade.
2026 Gig Mobility Report Shows Trends Shaping The Gig Economy
Gridwise Analytics released its third Annual Gig Mobility Report, revealing insights into trends shaping the gig economy and food delivery industry.
Outstanding Operator: Clean Eatz
Clean Eatz is building a national franchise around healthier comfort food, with meal plans, catering and new formats driving growth.
Outstanding Operator: Nothing Bundt Cakes
Third-party delivery is powering growth for Nothing Bundt Cakes, a bakery chain with more than 780 locations across North America. The brand uses customer data to understand guest behavior and guide marketing efforts.
Grubhub Tests Drone Delivery from Wonder Location
The three-month pilot in New Jersey marks the first time Grubhub and Wonder are offering aerial delivery and will test how the technology integrates into Grubhub’s existing marketplace.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Uber’s Revenue Up 11 Percent as Delivery, New Verticals Rise
Uber slightly missed analyst expectations, but posted growth in active users and delivery bookings.
Research
Report Predicts Doubling of North American Delivery Market
A new market report from Research and Markets says the North American online food delivery market could more than double by 2028.
The Deliverers
CFOs Marvel at Strength of Third-Party Delivery
Top finance officers gathered at the Restaurant Finance & Development Conference and agreed that off-premises sales have a high ceiling.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Scream Truck Offers an Ice Cream Truck For a Digital World
Scream Truck launched its first tech-forward, on-demand ice cream truck in the middle of the pandemic and has been experiencing explosive growth ever since.