The Latest News
Outstanding Operator: Playa Bowls
Founded by passionate surfers Robert Giuliani and Abby Taylor, the brand continues to expand, including in off-premises operations, with its innovative loyalty program and customizable menu.
Incept AI Has a Drive-Thru Order-Taking Solution That Minimizes Secondary Noises
The company boasts a 97 percent success rate with its voice AI platform.
Domino’s Partners with DoorDash to Expand Delivery Reach
Domino’s exclusive deal with Uber Eats ends May 1, and will now use both DoorDash and Uber Eats marketplaces, while keeping its own drivers.
A TouchBistro Survey Underlines the Strength of Takeout and Delivery
It’s just more proof that consumer affection for off-premises ordering is bottomless.
The Evolving Global Dynamics of Rapid Grocery Delivery
The transformation of the grocery delivery sector is a hallmark of the digital age, reflecting a shift towards convenience and efficiency worldwide.
Uber Eats Expands Robotic Delivery to Japan
Deliveries are expected to begin in part of Tokyo by the end of March 2024, via Cartken’s “Model C” autonomous, sidewalk robot.
Toast Lays Off 550 Employees Amid Restructuring
The Boston-based, restaurant technology company states the cuts are part of a restructuring plan to lower operating costs.
Outstanding Operator: Wow Bao
The Chicago-based Asian brand is no stranger to innovation, consistently pushing the envelope with omnichannel creativity and expansion in non-traditional formats.
Outstanding Operator: Amici’s East Coast Pizzeria
Since its inception, the pizza chain has continued modernizing operations, staying up-to-date with trends in consumer behavior and off-premises ordering.
Inspire Brands Buys Delivery Tech Platform Vromo
The move is part of Inspire Brands’ strategic plan to make delivery channels more profitable. Vromo serves as a management software, helping brands operate delivery at scale while providing the end customer with branded delivery tracking.
Starship Technologies Raises $90 Million Funding Round
The recent round of investments will be used to further develop AI as well as tech and wireless charging infrastructure.
Robots Are Coming, but Restaurant Automation Is Far From Easy
Despite the hurdles in restaurant robotics, many bigger fast food and fast casual brands remain committed to advancing the technology, as experts say automation in the industry is inevitable.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Gorillas Raises “Close to” $1 Billion, Led by Delivery Hero
Gorillas, the German instant-grocery startup, raised “close to” $1 billion at a valuation of $2.1 billion.
Research
4 Predictions for Off-Premises in 2030
The future of the restaurant industry is hard to imagine, but the National Restaurant Association (NRA) worked with a group of futurists to see how the future of convenient food will likely look based on the industry’s trajectory and the expansion of technology. NRA...
The Deliverers
Uber Eats Launches New Offers, Personalized Marketing Tools
Uber Eats is launching three new offer types and new personalized marketing tools to help merchants reach more customers.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Cibotica Debuts Automated Bowl Dispensing Tech
The under-the-counter, compact, makeline can make up to 300 bowls per hour.