The Latest News
Delivery-First and Multi-Concept Hubs Offer Advice For the Industry
A decentralized marketplace is coming and that’s nothing to fear.
Iconic Brands Discuss How To Deploy Digital Tactics While Preserving Legacy Charm
Test before you roll out something new, and dig into your data for insights.
How Restaurants Can Move from AI Hype to Real Results
Panelists at FODC share how AI can transform restaurants—but only if you know what problem you’re solving and have the data to back it up.
Behind the App, Balancing Innovation and Physical Reality
Food delivery platforms face the unique challenge of combining tech operations with real-world logistics.
A New Survey Confirms Off-Premises Prominence
Three out of four transactions these days are for consumption away from the restaurant.
Outstanding Operator: Cava
The brand has seen rapid growth and continues to innovate. From offering a robust, easy app experience to AI video tech that monitors ingredient levels in real time.
Outstanding Operator: Sal’s Pizza
The iconic East Coast brand is in its 35th year of serving three-pound pizzas. Partnerships with DoorDash and Paytronix are part of its secret sauce.
Seamless Used To Rule the Delivery Game in NYC. Now It’s Back.
Grubhub is relaunching Seamless after putting it on the back burner.
Coco Robots Now Deliver for DoorDash in LA and Chicago
Customers may have a Coco delivery bot assigned to their order from one of hundreds participating merchants via the DoorDash app.
Sizl Wants To Deliver Chicken Kyiv To Your Door
The dark kitchen with the Ukrainian roots is finding that consumers will order hearty Eastern European food.
The New Phygital Report Indicates Kiosk Comfort and Loyalty Confusion
Consumers are expressing deeper warmth toward restaurant tech than ever before.
Steve Ells’ Startup Kernel Axes Robots and Rebrands
Dubbed “Counter Service”, it’s shifted gears to an artisanal sandwich concept.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Nestle Invests $100M in Wonder
New York-based Wonder Group received a $100-million investment from Nestle.
Research
Tillster’s Report Details Diner Expectations for Dine-in and Delivery
Tillster’s new “Phygital Index Report” sheds new light on what diners are thinking for delivered and in-person restaurant experiences.
The Deliverers
Walk-On’s Sports Bistreaux Is Scoring Big With Off-Premises
The brand offers a family friendly atmosphere and great food. Now it’s putting new emphasis on catering, delivery, and takeout.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Papa Johns Partners With Google Cloud To Elevate Ordering
The pizza giant launches an internal innovation team dedicated to leveraging Google’s machine-learning capabilities.