The Latest News

Seamless Used To Rule the Delivery Game in NYC. Now It’s Back.
Grubhub is relaunching Seamless after putting it on the back burner.

Coco Robots Now Deliver for DoorDash in LA and Chicago
Customers may have a Coco delivery bot assigned to their order from one of hundreds participating merchants via the DoorDash app.

Sizl Wants To Deliver Chicken Kyiv To Your Door
The dark kitchen with the Ukrainian roots is finding that consumers will order hearty Eastern European food.

The New Phygital Report Indicates Kiosk Comfort and Loyalty Confusion
Consumers are expressing deeper warmth toward restaurant tech than ever before.

Demergers and Deals: Reshaping the Global Delivery Landscape
Recent key events such as the sale of Just Eat Takeaway, along with several high-profile demergers, acquisitions, and IPOs, have been shaking up the competitive delivery landscape.

More Catering Demand Means Ample Opportunity for Franchise Restaurants
Another Broken Egg Cafe and Jason’s Deli are among several brands broadening their catering capabilities, as off-premises sales in recent years continue to trend upward.

White Castle: Outstanding Operator
White Castle continues to adapt to the times, with smart delivery solutions for both drivers and team members, embracing robotics, AI and more.

Serve Robotics Brings Its Delivery Game to Miami
The company has accelerated its pursuit of 2,000 robots on U.S. sidewalks by the end of the year.

Outstanding Operator: The Grill at OnCue
The family-owned C-store chain based in Oklahoma City is making big strides in made-to-order menu offerings.

The Catering Journey Part 3: Building Capabilities—Human, Physical Plant, Technological
In part three of the series, Jim Rand explores key components of a successful catering program, from leadership and sales to menu design, operations, and tech tools for growth.

The Gridwise Gig Mobility Report Reveals Delivery’s Strength
There seems to be no ceiling for the revenues of third-party delivery providers.

Outstanding Operator: gtk
From a visionary concept inspired by food trucks to a thriving delivery and takeout-focused model, gtk is making local waves with innovative menus, smart tech, and community focus.
Food On Demand Topics
Finance
Nestle Invests $100M in Wonder
New York-based Wonder Group received a $100-million investment from Nestle.
Research
Tillster’s Report Details Diner Expectations for Dine-in and Delivery
Tillster’s new “Phygital Index Report” sheds new light on what diners are thinking for delivered and in-person restaurant experiences.
The Deliverers
Walk-On’s Sports Bistreaux Is Scoring Big With Off-Premises
The brand offers a family friendly atmosphere and great food. Now it’s putting new emphasis on catering, delivery, and takeout.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Starship Technologies Has Data That Shows Students Love Robots
Many students consider them their besties.