Uber is set to begin its first consumer tests of delivering food by drones as part of a pilot program with the City of San Diego and the Federal Aviation Administration (FAA). With all the ongoing drone news and updates from Amazon to Domino’s Pizza and many others, this is the closest the industry has come to actual meals being delivered by drone to real customers in high-density urban environments. As part of the FAA’s Integration Pilot Program to test the commercial application of drone-based food deliveries, Uber’s Elevate division […]
Read MoreA new benchmark study of food delivery apps showed a lot of leaks between downloading and ordering. The good news is, app usage is growing. Research firm NPD Group announced that six in 10 digital restaurant orders are now done through an app. According to another research firm, Allied Market Research, the global food delivery market is on track to hit $16.6 billion by 2023, a compound annual growth rate of 27.9 percent. And of course, money is still pouring into the space as seen in the landmark deals covered […]
Read MoreSweetgreen, the healthy fast-casual brand that’s widely considered an early adopter of tech in the restaurant space, is also thinking big with its purchase of Galley Foods, a Washington, D.C.-based meal-delivery service that uses organic ingredients in its ready-to-eat meals. This deal marks a new tactic as the entire restaurant industry reacts to a relentless wave of changes spurred by the growth in delivery. The deal is Sweetgreen’s first acquisition since a trio of Georgetown grads founded the salad chain in 2007. A so-called lunchtime powerhouse that’s often said to […]
Read MoreThis fall Houston consumers could get their pizza delivered by an autonomous vehicle, now that Domino’s has partnered with Nuro in an autonomous delivery test. Domino’s Pizza’s Chief Information Officer Kevin Vasconi said it would be one of the company’s many tests around autonomous vehicles and new ways of delivering pizza. “We are always looking for new ways to innovate and evolve the delivery experience for our customers,” Vasconi said. “Nuro’s vehicles are specially designed to optimize the food-delivery experience, which makes them a valuable partner in our autonomous vehicle […]
Read MoreAccording to a public health organization in Australia, wider availability of online restaurant meal delivery is negatively affecting its residents’ health. LiveLighter, an Australia public health education program, surveyed 2,000 people and found that ordering food delivery resulted in them spending more money and choosing less healthy options than traditional home cooking. In specific, 62 percent of those surveyed chose less healthy options compared to what they would have normally cooked for themselves—which we admit seems rather vague. “We want Aussies to realize convenience eating comes at a price, not […]
Read MoreOrder integration provider ItsaCheckmate announced an official partnership with Allset, a provider that allows customers to pre-pay and pre-order meals in restaurants or for pickup. It covers more than 2,000 restaurants in 11 major U.S. cities. Vishal Agarwal, founder and CEO of ItsaCheckmate, said it’s another benefit for his brand’s restaurant clients and a new source of traffic for Allset. “Our partnership with Allset is significant, considering its reputation for enabling restaurants to provide customers with more options to improve their dining experience,” said Agarwal. “With customer service as the […]
Read MoreFollowing Google Alerts for delivery-related stories is a delight, including this week’s tale from The Washington Post about middle and high school students doing an end run around lame school cafeterias by ordering food from third-party delivery services. According to the piece, schools from coast to coast are now clamping down on the practice. “If they get it delivered to the school, the main office sends it back,” said science teacher Leslie Blaha of the Montgomery Blair High School in Silver Spring, Virginia. The Post story also notes that as […]
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