The vast majority of U.S. restaurant customers have yet to try at-home delivery, but major TV spots in recent months have helped raise awareness and bring the later-adopters into the fold. The latest is Louisiana-based Waitr, which is launching a fall TV ad campaign in a handful of states that humorously highlight how delivery can ameliorate the chaos of parenting at home, among other high-drama situations. Created with the ThreeSixtyEight and Fallon agencies, the Waitr and Bite Squad spots are launching this month in Louisiana, Georgia, Florida, Hawaii, South Carolina […]
Read More
After acquiring Mr. Delivery earlier this summer, Delivery.com sees this as the start of a metamorphosis that will result in the New York-based marketplace becoming a much larger player in the restaurant delivery world before diving deeper into alcohol, grocery and laundry-related delivery services. Part of its playbook includes “effectively syndicating” its merchant menus to other platforms, like Yelp, which is one of its launch partners. “If we can bring our capabilities, our tools and technologies to bear for these multiple market operators, market operators can in turn provide what […]
Read More
Drone maker Flirtey has unveiled its delivery-ready flagship aerial drone design. The drone represents the market-ready evolution for the company that has been making real world deliveries since 2016. CEO and Founder Matthew Sweeny said that real-world trial by fire pushed the drone maker in this direction, with the help of some smart people. Flirtey’s Eagle drone delivery technology has been developed from the ground up, originating from NASA’s drone program,” said a company spokesperson. It’s an impressive list of some folks from the smartest aerospace world, including “NASA, Raytheon, […]
Read More
Cowen, a New York analyst firm that closely follows Grubhub, slightly downgraded its price target for the Chicago-based delivery giant. Following the company’s revised 2019 guidance, the firm lowered its price target from $91 to $86, affirming that it still expects Grub to outperform consensus expectations. Citing what it called a “healthy core business,” Cowen listed competitive discounting and industry promotions, its 2019 EBITDA guide-down after the second quarter and costs “inevitably ratcheting higher” as the reasons it lowered expectations of share performance. So far throughout 2019, Grubhub’s stock has […]
Read More
The California legislature passed a hotly contested bill that if signed by California Governor Gavin Newsom would reshape the gig economy in California and likely beyond. Basically, Assembly Bill 5 (AB5), codifies a California Supreme Court ruling that states that workers must be deemed employees if they don’t pass a test. That test, known as the ABC test, asks three questions: A) is the worker free from company control, B) Is he or she doing work that isn’t central to the company’s business, and C) has an independently established trade, […]
Read More
Publicly traded restaurants like McDonald’s, Wendy’s and Wingstop are just a few of the mega brands that were early adopters of delivery. Others, like Chipotle, Starbucks and the Yum Brands trio of Taco Bell, KFC and Pizza Hut were later adopters. As part of its latest quarterly restaurant update, research firm Stephens dove into how delivery is working out for the biggest restaurant brands, with the included insight that many brands have evolved from focusing on delivery’s incrementality to now referring to it as a pillar “or even backbone” of […]
Read More
There is only one delivery dude in this industry, and he’s the CEO and founder of the namesake Delivery Dudes, a Florida-based regional restaurant delivery surface that claims to be on the verge of profitability as it explores bringing CBD (a derivative of cannabis) product delivery to its network of 500,000 customers. Jayson Koss, who signs every email with The Big Lebowski quote “the dude abides,” is known for his sharp criticism of the large-scale delivery providers. He reserves his most acerbic scorn for DoorDash, the largest U.S.-based delivery provider […]
Read More
Grubhub this week announced new functionality dubbed “perks.” The new in-app feature means new options for diners and restaurant owners to better tailor the experience and potentially entice diners to order from them. It might not seem like a huge deal, but for a long time, restaurant operators have been clamoring for some extra incentives via third-party delivery networks and a way to reward customers even if they’re not in the restaurant’s ecosystem. Why is that such a big deal? Well it’s two of the most important topics in the […]
Read More
DoorDash has announced its official launch in Melbourne, Australia, through a post on the company’s blog. It’s the largest U.S.-based delivery brand’s first expansion outside of North America. In preparation for the launch, DoorDash has already added thousands of restaurants to the platform, including partnerships with national brands like Nando’s, Salsa’s, Boost Juice and Betty’s Burgers. As part of its “celebration” of the news, and a new international front in the great delivery coupon wars, DoorDash is offering free delivery in Melbourne for orders greater than $10 during the first […]
Read More
Postmates has made it much, much easier to order with friends, coworkers and anyone else with its new Group Orders option. In another notable app functionality update this week (along with Grubhub adding “perks”), Postmates created a new way to order as a group. With the addition of a Group Order button, diners can start an order and then send it out via text, email or social media. The new tool also allows for a spending limit per person. This simple button solves an annoying part of large group orders […]
Read More