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Robots Are Coming, but Restaurant Automation Is Far From Easy

By Joe Halpern | February 13, 2024

Despite the hurdles in restaurant robotics, many bigger fast food and fast casual brands remain committed to advancing the technology, as experts say automation in the industry is inevitable.

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Grubhub Partners with My Place Hotels to Offer Food Delivery

By Beth Signarovitz | February 9, 2024

Through the partnership, My Place guests can order on Grubhub via geolocation and QR codes around each property.

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Viral TikTok Dishes Available for Delivery through VDC

By Bernadette Heier | February 9, 2024

Social media platform TikTok teams with Virtual Dining Concepts to deliver popular food trends to consumers doors.

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ezCater Supports Underrepresented Groups with New Supplier Diversity Program

By Beth Signarovitz | February 6, 2024

With two new filters, ezCater aims to help connect customers with small businesses and restaurants owned by underrepresented groups.

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Outstanding Operator: Another Broken Egg Cafe

By Bernadette Heier | February 1, 2024

CEO Paul Macaluso knows first-hand how to streamline the off-premises side of a business—building a successful delivery and takeout program from the ground-up with growth plans underway.

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Voice AI Surge Continues as More Restaurants Automate Ordering

By Bernadette Heier | January 31, 2024

Jersey Mike’s is the latest fast casual to integrate AI-voice ordering through SoundHound.

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Little Caesars Taps Deliverect to Scale Global Delivery Operations

By Beth Signarovitz | January 31, 2024

Deliverect will provide Little Caesars a means to connect its third-party delivery channels to point-of-sales systems through one integration.

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Outstanding Operator: The Smoke Shop BBQ

By Tom Kaiser | January 29, 2024

A long-time chef looking for a higher challenge switched to BBQ, leaned on third-party delivery with no qualms about the cost.

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Marqii Offers New Dashboard Experience for Restaurants

By Beth Signarovitz | January 25, 2024

The dashboard includes new review management integrations with OpenTable, Uber Eats, GrubHub, and ezCater, among other features.

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Cultural Navigation in Global Restaurant Delivery: Crafting Success Amid Diversity

By Peter Backman | January 24, 2024

In the dynamic world of international restaurant delivery, large players like DoorDash, UberEats, and Delivery Hero, alongside their smaller counterparts, face the complex task of tailoring their operating models to diverse cultural needs.

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