While alien enthusiasts were scanning the skies for unidentified objects on World UFO Day Monday, they may have noticed something else—flying footlongs. Subway launched an innovative initiative dubbed the ‘Ultimate Footlong Experience’, delivering...
Moto Pizza Founder Lee Kindell is no stranger to automation. Kindell opened the Seattle-based pizza hub three years ago and has since tested and implemented various forms of robotics. It all started when he hurt his arm and used an automated dough mixer. Hesitant at...
For consumers of a certain age, grabbing a hot dog off a roller grill from a convenience store was what you did at 2 a.m. when everything else was closed. And you would probably regret it. But this isn’t 1996. Today, C-Stores offer menu items that are fresh and...
While news of restaurants adopting voice AI in drive-thrus continues to circulate, fast food giant McDonald’s is pulling the plug—for now. The chain informed franchisees in an email that it would shut off the technology in more than 100 locations by the end of July. ...
UrbanPiper Chief of Growth Manav Gupta jumps on a call at 7 p.m. his time in India to accommodate a 10.5-hour time difference. “Oh this isn’t too late,” he said cheerfully to start our interview. It is evident that he has steered his company through pivots and...
As labor costs continue to rise, many restaurants are turning to self-service kiosks to improve operational efficiency. On the consumer-end, the toss-up for using kiosks comes with an expectation for customization and personalization when ordering. That’s why Bite, a...
Cowboy Chicken consumers can’t get enough of that wood-fired rotisserie chicken. They just don’t want it to arrive cold. That would be an affront to all things western and poultry. That’s why Cowboy Chicken invests in delivery, which now includes working with...
Wonder, Marc Lore’s food hall delivery concept, is partnering with FreshRealm to boost expansion. The partnership aims to help the chain expand from 12 to 90 locations by the end of 2025, with a goal to open 25 this year. FreshRealm produces fresh meals for grocery...
DoorDash has expanded its alcohol delivery options to include several well-known retailers. They also announced new advertising offerings that will allow brands to connect with consumers who are looking to purchase alcohol. Alcohol delivery will now be available via...
A lot has changed for itsaCheckmate since it came onto the scene eight years ago. Originally it started as a third-party integration company for restaurants’ point-of-sale (POS) systems—remember the sea of tablets operators often had to deal with to handle multiple...
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.