Delivery.com Teams with Cartwheel to Boost Delivery Game
Delivery.com has introduced a new hybrid delivery model for its clients by collaborating with Cartwheel. The delivery platform serves over three million customers who order from more than 12,000 businesses across 2,000 cities in the U.S., including Chicago, Boston,...
Toast Survey Shows Operator Commitment to Off-Premises
Toast is out today with its third Voice of the Restaurant Industry Survey and the results show that operators know that off-premises may be where their bread is buttered. From May 17 through June 2, Toast asked 755 restaurant decision-makers a series of questions...
Kitchen Robotics Installs a Robot Kitchen At Florida International University
Imagine you’re a freshman at Florida International University (FIU) in Miami. You’re strolling the campus. Your 10 a.m. class is out of the way. Your next one isn’t until 2. You’re hungry. What to do? Maybe order something. But wait? Didn’t some kid in the dorm say...
Uber Eats Now Lets Users Create and Share Lists of Favorite Spots on App
We’ve all experienced that moment in a new city, unsure of what to order or just scrolling delivery apps at home, eager to try something different. To help with this, Uber Eats is adding a social twist to food delivery, allowing users to create and share lists of...
FoodFriends Aims To Bring the Restaurant Community Together
Nabeel Alamgir, CEO of Lunchbox, an online ordering and guest engagement system, experiences one emotion nearly every time he gets on a plane after a work trip: regret. “I travel every week, half the time to conferences. When I leave I think on the flight back home,...
Pizza Delivery Giants Push Sales as Marco’s Embraces ‘Challenger’ Status
Editor’s note: This article originally appeared in Franchise Times, a sibling publication to Food On Demand. Delivery-and carryout-focused pizza franchises vied for market share in 2023 as consumers continued to spread their spending around. Major value players...
Golden Chick Hatches a New Tech Platform
The last time the server went down was the last straw for Brian Loescher, president of Golden Chick Franchising, the QSR with 230 locations. “The server we were using was not cloud-based and when it crashed you had to package it up and mail it to the service...
Cultural Adaptation in Global Food Delivery Platforms
Contributing editor, Peter Backman is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. Global food delivery...
Grubhub Taps Amazon Key to Simplify Delivery Access in Gated Communties
Grubhub and Amazon are working together to simplify deliveries to access-restricted residential buildings and gated communities. Grubhub couriers can use Amazon Key’s 1-Click Access tech to gain authorized entry to common areas without coordinating with staff or...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.