Union Funding Proves Shows More Appetite for Omnichannel
In yet another demonstration of the desire for better ordering options, Union has raised $22 million in a Series B round. The company, which bills itself as “the first hospitality engagement platform that leverages industrial-grade data intelligence to deliver...
Report: Instacart to Test Rapid Grocery Delivery
Instacart is planning to trial 15-minute grocery delivery as soon as February 2022, according to reporting around a purported leak by The Information. The grocery delivery heavyweight offers two-hour delivery and debuted 30-minute delivery in select markets earlier...
DoorDash Launches 15-Minute Convenience Delivery Via Company Employees
DoorDash announced another acceleration of its speedy convenience delivery platform. The company said it would start making 15-minute DashMart deliveries with a new fleet of DoorDash-employed couriers. Launching first in the Manhattan neighborhood of Chelsea, the...
Square Survey Explores 2022 for the Restaurant Industry
Square’s 2022 Future of Restaurants report offers a glimpse into just how acute the restaurant labor shortage is. The big number: 21 percent of restaurant positions are unfilled, according to the report, while 73 percent of restaurants reported experiencing a labor...
Reef Acquires 2ndKitchen to Serve New Venues
Ordering dinner at a brewery, hotel or venue from Reef ghost kitchen is not exactly hard. You head to a delivery platform, order your meal and wait for the driver. But the acquisition of 2ndKitchen promises to make it even easier. 2ndKitchen was founded three years...
What’s Anti About the ‘Anti-Ghost-Kitchen’ Hungry House?
How far has the ghost kitchen industry come? So far that there’s now a company built to address the pain points of the ghost kitchen industry. Kristen Barnett founded Hungry House in New York City as a new take on ghost kitchens, one that was better for culinary...
Three Big Brands Share Off-Premises Strategies at FODC
Five Guys, Jack in the Box and 7-Eleven are very different brands with unique products, storefronts and footprints, but they occupy common ground in their need to work with franchisees to rethink their operations as delivery and off-premises operations become a bigger...
Jokr Brings Instant Grocery Service to Boston
Jokr, one of the first-wave instant-delivery platforms, has moved up the Acela corridor into Boston, its second U.S. market since launching in New York earlier this year. Starting today, December 2, Jokr’s service is now available in several neighborhoods within the...
BentoBox Restaurant Study Points to Latest “New Normal”
BentoBox has released its 2021 Restaurant Trend Report showing how the restaurant delivery industry has evolved over the last year through the lens of its 7,500 restaurant partners. The findings point to rising operating and real estate costs, rapid ghost kitchen...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.