Dog Haus Signs onto Kitchen United Chicago
After expressing its interest in ghost kitchens at large and Kitchen United’s upcoming Chicago location in specific, fast-growing hot dog franchise Dog Haus announced it will be one of a dozen brands testing the viability of a mobile-ordering and delivery-only...
Survey: Most Operators Have Delivery Strategy in Place
According to a new survey from TD Bank, most restaurant operators have a delivery strategy in place, and a majority of them are using third-party delivery. One of the 10 largest banks in the U.S., TD Bank also provides investor insights, including frequent coverage of...
Check for the Frozen Meal in the Mail
The big criticism of meal-kit companies is that while you don’t have to go to the store, you still have to cook. For those busy millennial families or people who tend to cram in everything they can, that’s a big hurdle. Producers of frozen, mass-market meals are...
Survey Shows Grubhub Leading Expense Report Pack
For business travelers expensing meal deliveries, Grubhub captured the highest share of all third-party providers, with Caviar nabbing the highest average rating with an impressive five stars—head and shoulders above next closest Uber Eats and Seamless. Maine-based...
Kitchen United Signs Three More Leases
Kitchen United announced its next batch of cloud kitchens in an aggressive push for 15 open locations by the end of 2019. The California-based company has signed leases in San Francisco and Los Angeles, plus a second location in Chicago’s Fulton Market District. The...
Report: McDonald’s Renegotiating UberEats Contract
The exclusive contract between McDonald’s and Uber Eats was the biggest deal in the U.S. delivery industry to date, but it’s currently being renegotiated in an effort to lower fees for individual deliveries, according to a report from Bloomberg. Leadership at...
Wetzel’s Delivery Test Brings Surprises
Just a few weeks into a test of delivery for Wetzel’s Pretzels, new CEO Jennifer Schuler counts two surprises, in a good way. “We all know the average ticket for delivery is higher; ours has been significantly higher,” with the number of items per invoice about 75...
Uber + Toyota Accelerate Driverless Ridesharing
Toyota, SoftBank and auto supplier Denso announced a $1 billion investment in Uber’s Advanced Technology Group to accelerate development and commercialization of the tech giant’s automated ridesharing services. Under the terms of the agreement, Toyota and DENSO will...
Delivery Awareness Surges as Fast-Food Grabs Bigger Bite
According to a new report from customer experience and brand research firm Service Management Group (SMG), awareness of delivery is growing while fast-food restaurants in particular are increasing delivery at three to five times faster than the fast-casual and...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.