Papa John’s Posts Biggest Sales Gains Since Schnatter Era
Less than nine months after appointing former Arby’s President Rob Lynch as its new president and CEO, Papa John’s posted system-wide sales growth of 5.3 percent during the first quarter of 2020, the brand’s best results since company founder John Schnatter resigned...
Bikky Helps Restaurants Sell Native Delivery to Third-Party Users
A delivery-focused upstart out of New York City claims it has cracked the code to get restaurants the details of who is ordering their food via third-party delivery services, and it’s building a business on helping restaurants market directly to Grubhub, DoorDash,...
Pepper For Restaurants Pivots to Consumers’ Pantries
As cracks emerge in the global food supply chain, an upstart called Pepper Pantry is giving at-home consumers the ability to order produce, meat, seafood and dry goods directly from smaller, family-run restaurant supply companies. Launched in New York City just before...
Toast POS Offers Flat-Fee Delivery Service
Toast, a provider of hardware and software for point-of-sale transactions, has rolled out a new flat-fee delivery platform that allows restaurants to set up their own online ordering channels, including curbside takeout, electronic gift cards and contactless delivery....
Uber Partners to Provide Free Meals, Rides to Domestic Violence Survivors
As the pandemic limits mobility and options for survivors of domestic violence across the globe, Uber has partnered with domestic violence organizations and local governments to provide free rides to shelters and delivered meals in 35 cities across 16 countries. “With...
Wingstop Takes Flight in April
Wingstop’s first-quarter results were good, but in the early weeks of the second quarter, the company’s deep commitment to digital operations sent its sales skyward. The company reported a 9.9 percent same-store sales increase through the quarter which ended March 30....
Grubhub Addresses Big Concerns, COVID Effects in Q1 Call
Usually, earnings calls are great information but can have a canned feeling with the droll back-and-forth between management and stock analysts. The latest Grubhub call, however, shed a lot of light not only on company performance during the COVID crisis but also how...
Mooyah Tweaks New Store Design in COVID-19 Response
Mooyah is tweaking its still-new restaurant prototype design to reflect the post-COVID-19 reality of smaller dining rooms and more space for off-premises curbside and delivery orders. That’s one of many quick shifts as the burger franchise executes an ongoing...
Online Grocery Delivery Surged in April
Online grocery sales in the U.S. grew by 37 percent in April, to a total of $5.3 billion, according to research from Brick Meets Click and Symphony Retail AI. The headline figure is a 33 percent increase in the total number of online grocery orders placed in the past...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.