Domino’s Sees Delivery Sales Fall After Incentivizing Customer Pickup
A year and a half after a national ad campaign incentivized Domino’s customers to pick up their pizzas rather than having them delivered, the pizza giant’s customers have followed suit as its pickup sales rise and delivery sales fall. During its third-quarter 2023...
TGI Fridays Using C3, Krispy Rice Sushi to Expand its Menu
Editor’s note: Brandon Coleman, who TGI Fridays promoted to CEO in August, has resigned for personal reasons, the company announced October 31. Weldon Spangler, a longtime TGI Fridays board member, has been appointed CEO effective immediately. Spangler...
Captain AI Secures $2.1 Million Seed Round, Amid Accelerated Growth in North America
Captain AI, a delivery logistics startup, has secured $2.1 million in seed funding, to further streamline in-house delivery operations for restaurants through AI-driven software solutions. The funding, led by firm GreenSky Ventures, will advance the company’s product...
The Global Delivery Provider Landscape
Contributing editor, Peter Backman is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. In 2023, the global...
With Angela Coppler on Board, Cousins Maine Lobster is ‘Ready to Rock’
With built-in TV notoriety, wildly profitable food trucks, a growing mail-order business, and a corporate team that now includes Angela Coppler from Wendy’s, Cousins Maine Lobster is leveraging its non-traditional off-premises operation as it begins a multi-front...
Mars Snacking Taps Uber in New Ad Campaign, Builds on Omnichannel Delivery
Uber customers taking a ride or waiting for their Eats orders may be inclined to add some sweet purchases. Global consumer product goods (CPG) treats and snack company, Mars Snacking, has announced a new brand experience with Uber and Uber Eats, providing interactive...
DoorDash Study Reveals Shifts in How Consumers Shop Online
DoorDash has released a new report indicating shifts in how consumers are purchasing consumables (non-restaurant items) such as grocery, household, personal care, pet care, and alcohol products. The third-party delivery giant surveyed over 1,200 U.S. customers in...
Orders.co Aims to Streamline Restaurant Online Ordering with AI-Website Builder, more
As the restaurant industry continues to look at AI for operational solutions, Orders.co is one of the latest companies offering a suite of tools to help businesses better manage and scale online ordering and delivery operations. The ordering management platform is...
Mendocino Farms to Implement Drone Delivery, as the Sector Gains Momentum
Mendocino Farms is one of the latest brands investing in the future of sky-high deliveries. The LA-based, fast-casual chain has partnered with Zipline to deploy drones for delivery of sandwiches, salads and more from select locations, beginning in 2025. San...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.