Ovation Releases Call-to-Text Feature
Restaurant customers will soon have a new way to share feedback about their latest dining experience with a new Call-to-Text feature from Ovation, a real-time guest feedback platform for restaurants. Call-to-Text automatically answers calls placed to restaurants,...
Big Delivery Providers Bristle at Minimum Wage for NYC Delivery Workers
Three of the largest delivery companies sued New York City Thursday to block a rule that would set a near $18 minimum wage for delivery workers, arguing the move would negatively impact the restaurant delivery market. DoorDash and Grubhub filed a suit jointly while...
C3’s Citizens Market Atlanta Adds to Area Food Hall Boom
Global food tech platform C3 recently debuted The Citizens Market Atlanta, adding its footprint to the city’s food hall boom. Atlanta is no stranger to food halls, as the city has over 10 scattered throughout. Citizens Market opened in late May, as the newest...
‘Rocket Man’ Delivers Domino’s via Jetpack
It’s a bird! It’s a plane! It’s a…pizza delivery? Domino’s recently shocked concert bystanders by delivering the world’s first pizza via jetpack. The stunt was unveiled at the Glastonbury music festival in Somerset, England, fittingly coinciding with “Rocket Man’...
Deloitte Study Underscores the ‘Takeover of Takeout’
Refuting what consumers predicted in 2021, a new Deloitte survey shows nearly 70 percent of people are ordering as much takeout or delivery than they did before the pandemic. In addition, 55 percent said they were dining inside restaurants the same or as much as...
Swipeby Brings Big-Brand AI to Small Operators
Five months after launching its first AI-based tool helping restaurants generate realistic images based on menu descriptions, digital ordering platform Swipeby released a new set of AI-driven features designed to help small restaurants compete with big brands. The...
DoorDash Accelerates New York, New Jersey Restaurants
DoorDash has announced the latest round of $10,000 grants, including an intensive eight-week training, for 20 local restaurants in New York and New Jersey. Beyond the training, the selected businesses also receive one-on-one business advising, as well as the...
Beer Tech Company BarTrack Gives ‘Bird’s Eye View’ into Draft Waste, Quality
Brett Danielson, co-founder of beer technology company BarTrack, remembers the “aha” moments that spurred the creation of his draft monitoring startup. One incident includes receiving only a $5 dollar tab after drinking a hefty amount of tap beer in college, served by...
Instacart Debuts AI Powered Smart Carts for Grocery Shoppers
For shoppers that prefer to skip face-to-face interaction with a cashier but still want a faster option than self-checkout, Instacart’s latest grocery technology may be the right fit. The online grocery marketplace has launched the newest version of its smart carts...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.