Catering Is Back. But Now It’s Different.
It’s no exaggeration to say that the strength of the U.S. economy may rest on free food. Call it the Homer Simpson Rescue Plan. “When we surveyed employees, it was their favorite perk,” said David Meiselman, chief marketing officer for ezCater, which connects...
The Global Convergence of Restaurant Delivery and Rapid Grocery Delivery Services
Contributing editor, Peter Backman is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. The food delivery...
SoundHound AI Acquires Allset and Goes All In on Voice Ordering
If you’ve ever heard Morgan Freeman or James Earl Jones narrate a documentary or a commercial, you know how enchanting a voice can be. SoundHound AI is betting that consumers will continue to value this fundamental pleasure as part of the meal-ordering process, even...
Subway Footlongs Take Flight for World UFO Day
While alien enthusiasts were scanning the skies for unidentified objects on World UFO Day Monday, they may have noticed something else—flying footlongs. Subway launched an innovative initiative dubbed the ‘Ultimate Footlong Experience’, delivering...
Moto Pizza Sets Stage for Restaurant Automation
Moto Pizza Founder Lee Kindell is no stranger to automation. Kindell opened the Seattle-based pizza hub three years ago and has since tested and implemented various forms of robotics. It all started when he hurt his arm and used an automated dough mixer. Hesitant at...
Convenience Stores Are Having a Moment
For consumers of a certain age, grabbing a hot dog off a roller grill from a convenience store was what you did at 2 a.m. when everything else was closed. And you would probably regret it. But this isn’t 1996. Today, C-Stores offer menu items that are fresh and...
McDonald’s Pulls Plug on AI Ordering in Drive-Thru
While news of restaurants adopting voice AI in drive-thrus continues to circulate, fast food giant McDonald’s is pulling the plug—for now. The chain informed franchisees in an email that it would shut off the technology in more than 100 locations by the end of July. ...
Integrations Provider UrbanPiper Has Landed in the U.S. What’s Next?
UrbanPiper Chief of Growth Manav Gupta jumps on a call at 7 p.m. his time in India to accommodate a 10.5-hour time difference. “Oh this isn’t too late,” he said cheerfully to start our interview. It is evident that he has steered his company through pivots and...
Bite Kiosks Tap Thanx to Drive Loyalty
As labor costs continue to rise, many restaurants are turning to self-service kiosks to improve operational efficiency. On the consumer-end, the toss-up for using kiosks comes with an expectation for customization and personalization when ordering. That’s why Bite, a...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.