Restaurant Leaders Share Strategies Driving Robust Off-Premises Operations
As off-premises continues to evolve, restaurant leaders say brands are moving quickly to modernize technology stacks, improve operations and better balance first- and third-party ordering. Across shifting delivery and off-premises trends, Zach Noren believes...
Autonomous Delivery Reaches Age of Expansion
Scaling — that’s the state of the autonomous delivery industry, no longer a futuristic vision for food ordering but one already soaring through the skies and navigating busy city sidewalks. That’s the diagnosis CEOs Zach Rash of Coco Robotics and Keller Rinaudo...Elizabeth Idstein, Amazon
Elizabeth Idstein is an experienced operations and executive support professional with a proven track record in high volume, fast paced logistics environments. She began her career at Amazon supporting one of the largest fulfillment centers in North America,...
DoorDash Expands Workplace Catering with New Group Ordering
DoorDash for Business is adding new catering and group ordering features aimed at workplace meals as companies look for easier ways to coordinate food for in-office teams. The delivery company introduced a set of offerings that includes Meal Manager for recurring team...
Zipline Grows Texas Footprint as Drone Delivery Scales
Zipline, a leading drone delivery company, is expanding its footprint in Texas, adding new restaurant and retail partners in the Rowlett area east of Dallas as it builds its aerial network. Eligible customers can order from brands including Walmart, Crumbl Cookies,...
Deliverect CEO Predicts AI Agents Will Transform Restaurant Industry
Artificial intelligence-powered agents that control menu prices in real time; software that proactively monitors digital ordering operations and resolves technical issues; Smart Assistants that strategize and implement complex promotions without manual input —...
Uber Eyes Young Consumers with Cash App Integration
Uber and Uber Eats customers can now complete their purchases through Cash App, opening the door to a financial platform used by 59 million predominantly Millennial and Gen Z monthly users. That feature comes alongside the expansion of a partnership between Uber...Poll of the Week April 30, 2026
Human Couriers or Autonomous Delivery? From a customer perspective, do you generally prefer human or autonomous delivery for restaurant orders? Human couriers Autonomous delivery (drones or robots) No preference Other Please select one of the following options....
Pokeworks Leans Off-Prem with Innovative Poke Dish
Although many consumers may not immediately identify sushi-grade fish as well-suited for guests on the go, Pokeworks, a quickly growing fast-casual restaurant brand, is looking to change that stereotype. Pokeworks announced Poke Bombs April 21, marketing them as...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.