The Latest News
Outstanding Operator: Sweetgreen
The chain is being recognized for its cutting-edge technology and off-premises strategies that are aimed at meeting consumers where they are.
Bojangles Joins Forces with Bikky for Digital Transformation
Bojangles has partnered with Bikky for their data and analytics services with plans to implement the technology in all 800 locations.
Outstanding Operator: Blaze Pizza
The pizza chain is being recognized for implementing guest-centric strategies to attract and retain loyal customers and more.
C3’s Sam Nazarian Talks Purchase of Kitchen United Assets, Outlook on Ghost Kitchen Space
Sam Nazarian, CEO of digital restaurant company C3 and sbe hospitality group, has acquired Kitchen United’s IP and ghost kitchen-related assets.
Outstanding Operator: Amici’s East Coast Pizzeria
Since its inception, the pizza chain has continued modernizing operations, staying up-to-date with trends in consumer behavior and off-premises ordering.
Inspire Brands Buys Delivery Tech Platform Vromo
The move is part of Inspire Brands’ strategic plan to make delivery channels more profitable. Vromo serves as a management software, helping brands operate delivery at scale while providing the end customer with branded delivery tracking.
Starship Technologies Raises $90 Million Funding Round
The recent round of investments will be used to further develop AI as well as tech and wireless charging infrastructure.
Robots Are Coming, but Restaurant Automation Is Far From Easy
Despite the hurdles in restaurant robotics, many bigger fast food and fast casual brands remain committed to advancing the technology, as experts say automation in the industry is inevitable.
Grubhub Partners with My Place Hotels to Offer Food Delivery
Through the partnership, My Place guests can order on Grubhub via geolocation and QR codes around each property.
Viral TikTok Dishes Available for Delivery through VDC
Social media platform TikTok teams with Virtual Dining Concepts to deliver popular food trends to consumers doors.
ezCater Supports Underrepresented Groups with New Supplier Diversity Program
With two new filters, ezCater aims to help connect customers with small businesses and restaurants owned by underrepresented groups.
Outstanding Operator: Another Broken Egg Cafe
CEO Paul Macaluso knows first-hand how to streamline the off-premises side of a business—building a successful delivery and takeout program from the ground-up with growth plans underway.
Food On Demand Topics
Finance
Domino’s Sees Delivery Sales Fall After Incentivizing Customer Pickup
A year after a national ad campaign incentivized Domino’s customers to pick up their pizzas rather than having them delivered, its customers have followed suit.
Research
Study Finds Grocery Delivery Less Sustainable than In-Store Shopping
New research examines the impact, energy use, emissions, and traffic congestion of grocery delivery and whether there may be a better way to manage and optimize deliveries.
The Deliverers
ASAP Food Delivery Ceases Operations, Files Bankruptcy
ASAP, formerly known as Waitr, shuttered its food and delivery operations Tuesday and filed for Chapter 7 bankruptcy.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
CAVA Plans to Launch New Loyalty Program, Delve Further into Automation this Year
The fast-casual chain is looking at AI to streamline kitchen operations as digital orders account for 36 percent of total revenue.