The Latest News
Wendy’s Dynamic Pricing Controversy Sparks Industry Shift Towards Menu Optimization
A California operator said Juicer’s dynamic pricing platform has boosted his monthly delivery revenue.
Wonder Invests Further in Delivery, Acquires Relay
After a year-long partnership, Wonder has acquired Relay, a New York City-based self delivery service.
Cunningham Restaurant Group Takes Control of Delivery by Ditching Third-Party Apps
After facing frustrations with third-party delivery apps, a Midwest operator launches direct delivery from a central kitchen.
Amid Slew of New Restaurant Tech Solutions, Focus On What Aids Worker Efficiency
The collection of efficiency-forward technology keeps growing, but restaurant operators need to understand where to put those tools to use.
The Evolving Global Dynamics of Rapid Grocery Delivery
The transformation of the grocery delivery sector is a hallmark of the digital age, reflecting a shift towards convenience and efficiency worldwide.
Uber Eats Expands Robotic Delivery to Japan
Deliveries are expected to begin in part of Tokyo by the end of March 2024, via Cartken’s “Model C” autonomous, sidewalk robot.
Toast Lays Off 550 Employees Amid Restructuring
The Boston-based, restaurant technology company states the cuts are part of a restructuring plan to lower operating costs.
Outstanding Operator: Wow Bao
The Chicago-based Asian brand is no stranger to innovation, consistently pushing the envelope with omnichannel creativity and expansion in non-traditional formats.
Outstanding Operator: Amici’s East Coast Pizzeria
Since its inception, the pizza chain has continued modernizing operations, staying up-to-date with trends in consumer behavior and off-premises ordering.
Inspire Brands Buys Delivery Tech Platform Vromo
The move is part of Inspire Brands’ strategic plan to make delivery channels more profitable. Vromo serves as a management software, helping brands operate delivery at scale while providing the end customer with branded delivery tracking.
Starship Technologies Raises $90 Million Funding Round
The recent round of investments will be used to further develop AI as well as tech and wireless charging infrastructure.
Robots Are Coming, but Restaurant Automation Is Far From Easy
Despite the hurdles in restaurant robotics, many bigger fast food and fast casual brands remain committed to advancing the technology, as experts say automation in the industry is inevitable.
Food On Demand Topics
Finance
In Complex Deal, Serve Robotics Nabs $30M, Goes Public
Serve Robotics announced a $30M investment, and a reverse merger with Patricia Acquisition Corp., a public company that will adopt Serve’s name.
Research
Deloitte Study Underscores the ‘Takeover of Takeout’
A new Deloitte survey shows 70 percent of people are ordering as much takeout or delivery than they did before the pandemic.
The Deliverers
Uber Eats Launches Driverless Food Delivery with Waymo
Waymo’s autonomous vehicles are now delivering Uber Eats orders to consumers in the Phoenix-area.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Chipotle Founder Steve Ells Wants to Change the Way Restaurants Operate with Kernel
The plant-based, cashier-less eatery has no seating and is operated mostly by robotics.