Anime Promos Connect Fast Food with Fandoms
Americans are craving anime, both through streaming platforms like Netflix and Crunchyroll and in the drive-thru lane. As market forecasts signal explosive growth in the years ahead for the U.S. anime scene, restaurants are proving eager to tap into that demand with...Poll of the Week April 23, 2026
Ordering through AI Have you used artificial intelligence assistants (such as ChatGPT, Google Gemini, etc.) to place a restaurant order? Yes, several times Yes, once No, not yet No, plan not to Unsure/Other Please select one of the following options....
Delivery.com Furthers Bet on Hybrid Agent-AI Call Center
New York-based online ordering and delivery marketplace Delivery.com announced the expansion of its hybrid call center in early April, which combines brand-trained agents and artificial intelligence integration to serve restaurant operators and restaurant technology...Shaz Khan, Tono’s Pizzeria + Cheesesteaks
Shaz Khan, born and raised in St. Paul, Minnesota, is the co-founder of a people-centric, data-driven hospitality group with soon-to-be 16 locations across four brands by the end of the year. With a background in electrical engineering, he first gained recognition...
Michelin Guide’s Great Lakes Expansion Offers Acclaim to Midwest Restaurant Scenes
The Michelin Guide, a globally recognized restaurant rating system spanning more than 40,000 establishments and more than a century of culinary critiquing, announced its expansion into the American Great Lakes region in early April. For restaurants in six...
Shake Shack CTO Weighs in on Loyalty Launch, AI-Powered Operations
Earlier this month, Shake Shack unveiled Project Catalyst, a broad technology initiative to modernize its digital, data and restaurant systems as the brand works toward 1,500 company-operated Shacks. In an email to Food On Demand, Shake Shack chief information and...
NYC Officials Call HungryPanada Settlement a ‘Warning to All Delivery Apps’
New York City officials announced a settlement of more than $875,000 with London-based food delivery platform HungryPanda regarding violations of the city’s Third-Party Food Delivery Service Laws April 8. The action represents the NYC Department of Consumer and...
DoorDash and Wing Expand Drone Delivery to Metro Atlanta
DoorDash and Wing are expanding their drone delivery partnership into metro Atlanta, marking the latest step in the companies’ push to scale autonomous restaurant delivery. Eligible DoorDash users near Tanger Outlets Locust Grove can order from select local and...Poll of the Week April 16, 2026
Key Driver for Value Menus Which of the following do you consider the most important aspect for restaurants’ value menus? Price Quantity/Portion Size Quality/Taste Loyalty Program Compatibility Please select one of the following options....
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.