by Bernadette Heier | Oct 18, 2023 | News
Chick-fil-A recently settled a $4.4 million class action lawsuit alleging the company advertised low-cost delivery of its food but “secretly” upped prices for delivery orders. The suit, filed by customers in a Georgia federal court, claimed the chicken chain promoted...
by Bernadette Heier | Oct 11, 2023 | Automation, News
As artificial intelligence (AI) rapidly seeps into the restaurant industry, pizza giant Domino’s is one of the latest to test out new operational technologies. Via an ongoing partnership with Microsoft, Domino’s will utilize Microsoft Cloud and Azure OpenAI to...
by Bernadette Heier | Oct 11, 2023 | News, Third-Party Delivery
The deadline for restaurant entrepreneurs to apply to Grubhub and The Hatchery Chicago’s Private Kitchen Pitch Competition is approaching. This is part of a $300,000 partnership between Grubhub and the Hatchery, a nonprofit incubator dedicated to fostering successful...
by Tom Kaiser | Oct 11, 2023 | News, Top Stories
Virtual brand provider C3, which recently acquired Nextbite, is making good on its founder’s promise to bring its portfolio of virtual brands to provide jets through a new partnership with Xo that bills itself as the world’s premier private aviation network. The...
by Tom Kaiser | Oct 11, 2023 | News, Third-Party Delivery
After testing out convenience store-only bundling that made it possible to add items from a second merchant after checkout, Uber Eats has introduced multi-store ordering that allows consumers to order from two restaurants, C-stores or liquor stores at the same time...
by Tom Kaiser | Oct 11, 2023 | News, Research
A new market report from Research and Markets says the North American online food delivery market size that reached $29.8 billion in 2022 could more than double to nearly $65 billion by 2028. Such a lofty prediction would require the industry to grow by nearly 13.7...
by Bernadette Heier | Oct 10, 2023 | News
Onfleet, a San Francisco-based last-mile delivery management platform, has named Andra Munteanu as its first chief product officer. This comes as the company, that helps businesses around the world assign and track local deliveries, communicate with their drivers,...
by Tom Kaiser | Oct 9, 2023 | News
Clover’s parent company, Wisconsin-based Fiserv, announced it has added to its integration between its point-of-sale product and BentoBox’s marketing and commerce platform. In addition to an existing online ordering integration, Clover’s platform now integrates with...
by Bernadette Heier | Oct 5, 2023 | Automation, News
As third-party ordering channels continue to take a significant revenue chunk from restaurants, San Francisco-based startup Loop aims to be the “co-pilot” for operators by simplifying the complexity of delivery data and assisting in deploying profitable off-premises...
by Tom Kaiser | Oct 4, 2023 | News
After some restaurants objected to Toast charging consumers a 99-cent fee for certain online orders, and then recanted just days later, Tray sees an opening for its approach of bringing cloud-based features to legacy hardware systems with no mandated credit card...