As one of the primary restaurant trendsetters, Chick-fil-A is testing autonomous delivery with Refraction AI at two restaurants in Austin, Texas, is certainly headline-generating news. Through the partnership, a fleet of self-driving robots in downtown Austin are...
Two Chick-fil-A customers are suing the chain over its “deceptive and untruthful promises” of flat, low-cost meal delivery. The complaint alleges that, in addition to the delivery fees, usually $2.99 or $3.99, the chain “secretly marks up food prices for delivery...
Square announced a new standalone subscription to its kitchen display system, signaling an expanding need for better in-kitchen delivery tools. Previously, the product was only available as part of the company’s much larger Square for Restaurants Plus POS product....
The chicken-sandwich juggernaut, Chick-fil-A, is rolling out its first virtual restaurant brand. Details are pretty sparse so far, but the company announced it would launch in Nashville this year and in Atlanta in 2022. The brand will be called Little Blue Menu,...
Kiwibot unveiled new partners and an updated robot that the company says will help propel them to massive scale. The land-based delivery robot announced a handful of new delivery partners, new city testbeds and new manufacturing partners that will push the company...
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Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.